Patents by Inventor Terry Wigal

Terry Wigal has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20050129194
    Abstract: A method of testing a voice response system can include establishing a communications link between a test system and the voice response system, sending a signal to the test system over the voice link indicating that a voice prompt is to follow, and sending the voice prompt to the test system over the voice link. A system having means for performing the various steps disclosed herein and a machine readable storage for causing a machine to perform the steps described herein are also provided. The present invention relieves a tester or test system from having to know or be programmed with the operational details of a VRS to adequately test the functionality of the VRS, as the VRS itself can provide the necessary test data to the test system.
    Type: Application
    Filed: December 15, 2003
    Publication date: June 16, 2005
    Applicant: International Business Machines Corporation
    Inventors: Thomas Creamer, Peeyush Jaiswal, Victor Moore, Terry Wigal