Abstract: Systems and methods for augmenting an appliance device with an intelligent personal assistant. Exemplary methods include: receiving, by the appliance device, an identifier for a called party; initiating a voice call using the received identifier; monitoring audio of the voice call; determining the monitored audio includes a predetermined wake word; beginning communications with the intelligent personal assistant, the communications including at least a portion of the monitored audio, the portion of the monitored audio comprising a request for the intelligent personal assistant; receiving a result from the intelligent personal assistant, the result being responsive to the request; receiving indicia that the voice call is over from at least one of the called party and a calling party; and terminating the voice call using the indicia.

Abstract: Cloud-based assistive services for use in telecommunications and on premise devices are disclosed herein. An example method includes: operating in a monitoring state to actively monitor for a first predetermined action, receiving an audio stream based on communications between a first party and a second party, identifying the first predetermined action, establishing one- or two-way communications with any of the first party or the second party in response to the first predetermined action, determining a request for the intelligent personal assistant service in the one- or two-way communications, generating a result by the intelligent personal assistant service, the result being responsive to the request, providing the result to any of the first party and the second party, receiving a second predetermined action from any of the first party and the second party, and returning the intelligent personal assistant service to the monitoring state based on the second predetermined action.

Abstract: Methods and systems for determining a geofence has been crossed are provided. Exemplary methods include: configuring a plurality of services of a mobile operating system using respective application programming interfaces; receiving a wake up from the mobile operating system; getting a notification from a service of the plurality of services; confirming the geofence has been crossed; and notifying a backend that the geofence has been crossed.

Abstract: Methods and systems for determining a geofence has been crossed are provided. Exemplary methods include: configuring a plurality of services of a mobile operating system using respective application programming interfaces; receiving a wake up from the mobile operating system; getting a notification from a service of the plurality of services; confirming the geofence has been crossed; and notifying a backend that the geofence has been crossed.

Abstract: Cloud-based assistive services for use in telecommunications and on premise devices are disclosed herein. An example method includes: operating in a monitoring state to actively monitor for a first predetermined action, receiving an audio stream based on communications between a first party and a second party, identifying the first predetermined action, establishing one- or two-way communications with any of the first party or the second party in response to the first predetermined action, determining a request for the intelligent personal assistant service in the one- or two-way communications, generating a result by the intelligent personal assistant service, the result being responsive to the request, providing the result to any of the first party and the second party, receiving a second predetermined action from any of the first party and the second party, and returning the intelligent personal assistant service to the monitoring state based on the second predetermined action.

Abstract: Systems and methods for augmenting an appliance device with an intelligent personal assistant. Exemplary methods include: receiving, by the appliance device, an identifier for a called party; initiating a voice call using the received identifier; monitoring audio of the voice call; determining the monitored audio includes a predetermined wake word; beginning communications with the intelligent personal assistant, the communications including at least a portion of the monitored audio, the portion of the monitored audio comprising a request for the intelligent personal assistant; receiving a result from the intelligent personal assistant, the result being responsive to the request; receiving indicia that the voice call is over from at least one of the called party and a calling party; and terminating the voice call using the indicia.