Abstract: A method and an apparatus are provided for automatically generating and administering templates for an event management tool, which is configured for monitoring terminal devices or components of a network. In the templates, monitoring criteria, by which the monitoring of one of the components is to be done, are defined. After the automatic generation of the template, this template is automatically tested. An administration module is also provided, which is configured for organizing and administering all the processes with respect to the templates.

Abstract: A method and a system for delivering a software product from a central computer to a target computer via a computer network are disclosed. In a first method step, a software product package of the software product is transmitted from the central computer to the target computer via the computer network, and, in a second method step, the software product is installed on the target computer based on a control signal sent from the central computer to the target computer via the computer network. The system comprises modules of the central computer to transmit the software product package to the target computer, to send the control signal to the target computer. The system comprises modules of the target computer to receive the software product package and to install the software product, from the software product package, based on the control signal.

Abstract: A method and an apparatus are provided for automatically generating and administering templates for an event management tool, which is configured for monitoring terminal devices or components of a network. In the templates, monitoring criteria, by which the monitoring of one of the components is to be done, are defined. After the automatic generation of the template, this template is automatically tested. An administration module is also provided, which is configured for organizing and administering all the processes with respect to the templates.

Abstract: The present invention concerns a method for updating a database in which data about a software and/or hardware configuration of a device of a network is stored. According to the invention, the device receives a current inquiry, transmitted from the database, about the current software and/or hardware configuration of the device. Then the device determines its current software and/or hardware configuration, verifies if its current software and/or hardware configuration has been modified since an earlier inquiry, transmitted from the database, and transmits data about its current software and/or hardware configuration to the database, if its software and/or hardware configuration was modified.