Abstract: Conversational artificial intelligence techniques with live agent engagement based on automated frustration level monitoring are disclosed. For example, a method comprises obtaining, via a conversational artificial intelligence system, a frustration level metric associated with a user participating in a conversation with the conversational artificial intelligence system, The method further comprises managing, via the conversational artificial intelligence system, human agent engagement in the conversation based on the frustration level metric.

Abstract: Techniques are disclosed for data management techniques using artificial intelligence-based cache distribution within a distributed information processing system. For example, a cohesive and distributed machine learning approach between the same or similar customer data centers and products predict optimal data needed at each customer data center, and intelligently synchronize or federate the data between customer data centers and a core data center using a combination of customized caching and push techniques according to one or more customer behavior patterns.

Abstract: Techniques are disclosed for data management techniques using artificial intelligence-based cache distribution within a distributed information processing system. For example, a cohesive and distributed machine learning approach between the same or similar customer data centers and products predict optimal data needed at each customer data center, and intelligently synchronize or federate the data between customer data centers and a core data center using a combination of customized caching and push techniques according to one or more customer behavior patterns.