Abstract: In order to be able to discuss multiple topics separately in an electronic chat session, a request to discuss one or more topics in the electronic chat session is detected. In response to detecting the request to discuss the one or more topics in the electronic chat session, a sub-chat session for each of the one or more topics is created within the electronic chat session. Information associated with the sub-chat sessions is sent to the participants of the electronic chat session. This allows each participant to chat separately on each topic via the separate sub-chat sessions; thus creating an individual transcript for each topic.

Abstract: In order to be able to discuss multiple topics separately in an electronic chat session, a request to discuss one or more topics in the electronic chat session is detected. In response to detecting the request to discuss the one or more topics in the electronic chat session, a sub-chat session for each of the one or more topics is created within the electronic chat session. Information associated with the sub-chat sessions is sent to the participants of the electronic chat session. This allows each participant to chat separately on each topic via the separate sub-chat sessions; thus creating an individual transcript for each topic.

Abstract: In order to be able to discuss multiple topics separately in an electronic chat session, a request to discuss one or more topics in the electronic chat session is detected. In response to detecting the request to discuss the one or more topics in the electronic chat session, a sub-chat session for each of the one or more topics is created within the electronic chat session. Information associated with the sub-chat sessions is sent to the participants of the electronic chat session. This allows each participant to chat separately on each topic via the separate sub-chat sessions; thus creating an individual transcript for each topic.

Abstract: In order to be able to discuss multiple topics separately in an electronic chat session, a request to discuss one or more topics in the electronic chat session is detected. In response to detecting the request to discuss the one or more topics in the electronic chat session, a sub-chat session for each of the one or more topics is created within the electronic chat session. Information associated with the sub-chat sessions is sent to the participants of the electronic chat session. This allows each participant to chat separately on each topic via the separate sub-chat sessions; thus creating an individual transcript for each topic.

Abstract: Embodiments described herein provide systems, methods, and computer readable storage media for facilitating an in-place web communication related to content of a webpage. In a particular embodiment, a method provides determining that an indicator is positioned by a user of the user system over a first location on a webpage of a website displayed on the user system and receiving a user selection from the user that requests a communication with an agent system. In response to the user selection, the method provides transferring information associated with the first location to a collaboration system. The collaboration system uses the information to determine a subject matter context for the communication and transfers an indication of the subject matter context to the agent system for use during the communication. Furthermore, the method provides establishing the communication with the agent system via the collaboration system.

Abstract: The present disclosure is directed to methods for sending a real-time message to a recipient, where the sending is accomplished using a pre-existing communication system in communication with at least one of multiple application gateways or multiple networks, and systems including a paging engine; a first application gateway; and an administrative portal; where the paging engine, the first application gateway, and the administrative portal are configured to send a real-time message to a recipient, where the sending is accomplished a pre-existing communication system in communication with at least one of multiple application gateways or multiple networks.