Patents by Inventor Thomas A. Petsche

Thomas A. Petsche has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8868659
    Abstract: A disclosed notification and response system enables applications to communicate with recipients using a number of different media. The notification and response system (i) sends requests to one or more recipients, using the medium specified by each individual recipient; (ii) collects and processes responses; and (iii) forwards the responses to their final destination by means of the medium specified by the final destination. Applications frame requests in at least one supported human language and media format, and the request is delivered to the appropriate recipient(s), according to their preferences. Communication flow expressions specify the recipients for a given request, and how, when and where each recipient shall receive the request. Requests are dynamically updated, and the parameters of a communication flow expression are not evaluated, until the request is delivered.
    Type: Grant
    Filed: June 26, 2002
    Date of Patent: October 21, 2014
    Assignee: Avaya Inc.
    Inventors: Joann J. Ordille, Thomas A. Petsche
  • Patent number: 8510392
    Abstract: Notification and response system to enable applications to communicate with recipients using different media, by: sending requests to one or more recipients, using the medium specified by each individual recipient; collecting and processing responses; and forwarding responses to their final destination using the medium specified by the final destination. The request is delivered to a recipient according to their preferences. Communication flow expressions specify the recipients, and how, when and where each recipient receives the request. Requests are dynamically updated, and parameters of a communication flow expression are not evaluated, until the request is delivered. Communication flow rules specify recipient's communication preferences and tailor communication flows to characteristics of the sender, the topic or scheduling constraints. Communication flow expressions are evaluated using a three-valued logic of notification success, failure, and possible failure.
    Type: Grant
    Filed: October 1, 2008
    Date of Patent: August 13, 2013
    Assignee: Avaya Inc.
    Inventors: Joan J. Ordille, Thomas A. Petsche
  • Patent number: 8180722
    Abstract: Methods and apparatus are provided for analyzing user activity and for recording such user activity in an entity relationship model. A network is searched for materials associated with a user and content analysis techniques are performed on the associated materials to extract one or more characteristics from the associated materials based on predefined criteria. The extracted information is stored in an entity relationship model that relates the user to the extracted characteristics. The characteristics may include activity information, expertise information and location information. The entity relationship model can thereafter be searched to identify and optionally contact one or more users having desired characteristics.
    Type: Grant
    Filed: September 30, 2004
    Date of Patent: May 15, 2012
    Assignee: Avaya Inc.
    Inventors: Ajita John, Reinhard P. Klemm, Thomas A. Petsche, Doree D. Seligmann
  • Patent number: 8107361
    Abstract: Provided are methods, devices, and systems for maintaining a SIP survivable network. The present invention is adapted to allow SIP endpoints or User Agents to discover and select the controller or controllers that the SIP endpoint will register with. Selection of the controller or controllers may be based upon the relative attributes of the controllers and the needs of the SIP endpoint.
    Type: Grant
    Filed: March 26, 2008
    Date of Patent: January 31, 2012
    Assignee: Avaya Inc.
    Inventors: Al Baker, Mehmet C. Balasaygun, Frank J. Boyle, Gordon Brunson, Benjamin Jenkins, Pamela J. Lauber, Thomas A. Petsche
  • Patent number: 8018848
    Abstract: Provided are methods, devices, and systems for maintaining a SIP survivable User Agent. The present invention is adapted to allow the User Agent to detect the status of the network, thus providing the User Agent to perform failover/failback operations. The User Agent may be adapted to determine the status of the network based on its own monitoring mechanisms and/or based on messages received from other network components.
    Type: Grant
    Filed: March 26, 2008
    Date of Patent: September 13, 2011
    Assignee: Avaya Inc.
    Inventors: Al Baker, Mehmet C. Balasaygun, Frank J. Boyle, Gordon Brunson, Benjamin Jenkins, Pamela J. Lauber, Thomas A. Petsche
  • Publication number: 20090245183
    Abstract: Provided are methods, devices, and systems for maintaining a SIP survivable network. The present invention is adapted to allow SIP endpoints or User Agents to discover and select the controller or controllers that the SIP endpoint will register with. Selection of the controller or controllers may be based upon the relative attributes of the controllers and the needs of the SIP endpoint.
    Type: Application
    Filed: March 26, 2008
    Publication date: October 1, 2009
    Applicant: AVAYA TECHNOLOGY, LLC
    Inventors: Al Baker, Mehmet C. Balasaygun, Frank J. Boyle, Gordon Brunson, Benjamin Jenkins, Pamela J. Lauber, Thomas A. Petsche
  • Publication number: 20090245492
    Abstract: Provided are methods, devices, and systems for maintaining a SIP survivable User Agent. The present invention is adapted to allow the User Agent to detect the status of the network, thus providing the User Agent to perform failover/failback operations. The User Agent may be adapted to determine the status of the network based on its own monitoring mechanisms and/or based on messages received from other network components.
    Type: Application
    Filed: March 26, 2008
    Publication date: October 1, 2009
    Applicant: AVAYA TECHNOLOGY, LLC
    Inventors: Al Baker, Mehmet C. Balasaygun, Frank J. Boyle, Gordon Brunson, Benjamin Jenkins, Pamela J. Lauber, Thomas A. Petsche
  • Publication number: 20090037548
    Abstract: A disclosed notification and response system enables applications to communicate with recipients using a number of different media. The notification and response system (i) sends requests to one or more recipients, using the medium specified by each individual recipient; (ii) collects and processes responses; and (iii) forwards the responses to their final destination by means of the medium specified by the final destination. Applications frame requests in at least one supported human language and media format, and the request is delivered to the appropriate recipient(s), according to their preferences. Communication flow expressions specify the recipients for a given request, and how, when and where each recipient shall receive the request. Requests are dynamically updated, and the parameters of a communication flow expression are not evaluated, until the request is delivered.
    Type: Application
    Filed: October 1, 2008
    Publication date: February 5, 2009
    Inventors: Joann J. Ordille, Thomas A. Petsche
  • Patent number: 7436947
    Abstract: A disclosed notification and response system enables applications to communicate with recipients using a number of different media. The notification and response system (i) sends requests to one or more recipients, using the medium specified by each individual recipient; (ii) collects and processes responses; and (iii) forwards the responses to their final destination by means of the medium specified by the final destination. Applications frame requests in at least one supported human language and media format, and the request is delivered to the appropriate recipient(s), according to their preferences. Communication flow expressions specify the recipients for a given request, and how, when and where each recipient shall receive the request. Requests are dynamically updated, and the parameters of a communication flow expression are not evaluated, until the request is delivered.
    Type: Grant
    Filed: June 26, 2002
    Date of Patent: October 14, 2008
    Assignee: Avaya Inc.
    Inventors: Joann J. Ordille, Thomas A. Petsche, Philip L. Wadler
  • Publication number: 20030217109
    Abstract: A disclosed notification and response system enables applications to communicate with recipients using a number of different media. The notification and response system (i) sends requests to one or more recipients, using the medium specified by each individual recipient; (ii) collects and processes responses; and (iii) forwards the responses to their final destination by means of the medium specified by the final destination. Applications frame requests in at least one supported human language and media format, and the request is delivered to the appropriate recipient(s), according to their preferences. Communication flow expressions specify the recipients for a given request, and how, when and where each recipient shall receive the request. Requests are dynamically updated, and the parameters of a communication flow expression are not evaluated, until the request is delivered.
    Type: Application
    Filed: June 26, 2002
    Publication date: November 20, 2003
    Inventors: Joann J. Ordille, Thomas A. Petsche
  • Publication number: 20030215067
    Abstract: A disclosed notification and response system enables applications to communicate with recipients using a number of different media. The notification and response system (i) sends requests to one or more recipients, using the medium specified by each individual recipient; (ii) collects and processes responses; and (iii) forwards the responses to their final destination by means of the medium specified by the final destination. Applications frame requests in at least one supported human language and media format, and the request is delivered to the appropriate recipient(s), according to their preferences. Communication flow expressions specify the recipients for a given request, and how, when and where each recipient shall receive the request. Requests are dynamically updated, and the parameters of a communication flow expression are not evaluated, until the request is delivered.
    Type: Application
    Filed: June 26, 2002
    Publication date: November 20, 2003
    Inventors: Joann J. Ordille, Thomas A. Petsche, Philip L. Wadler