Abstract: In one exemplary aspect, a method of managing cues for conversation management includes generating, with at least one processor, a first user-interest profile. A list of first-user topics from the first user-interest profile is created. An electronic conversation between the first user and a second user is obtained. A list of already discussed topics in the electronic conversation is generated. The list of already discussed topics is filtered from the list of first-user topics to create a suggested topics cue. At least one suggested topic is provided to the second user via a computer display.

Abstract: In one exemplary aspect, a contextual user engagement system for automatically engaging in a conversation with a user is provided. A context manager manage, with at least one processor, the context of the conversation with a user. The context manager receives a user utterance, wherein the context manager calls the other modules of the contextual user engagement system to obtain information with respect to the user utterance. The context manager maintains a context object for a conversation with a user. The context manager automatically updates the context object based on an information detected by the other modules of contextual user engagement system. A content knowledge database stores a content knowledge of the contextual user engagement system. The content knowledge includes a history of interactions with the user. An information extraction engine extract information from a specified source based on a set of rules.