Abstract: A method for providing a current state assessment of a life cycle management and support structure of an information technology environment which includes defining building block services wherein a building block service is any discrete benefit explicitly provided by a vendor to a customer of the vendor and the building block service has at least one of a physical product, a service and a solution, and describing the current state of the information technology environment with the building block services as a current state assessment is disclosed.

Abstract: A unifying process object modeling is disclosed. The unifying process of object modeling creates a fully traceable service construct that progressively cascades or decomposes from high level business need into standardized business processes, that in turn comprise standardized functions, that in turn comprise standardized tasks and data elements, that in turn link to building block objects, that are implemented either as manual or automated procedures.

Abstract: A method for providing managed services which includes synchronizing managed services product fulfillment with a manufacturer supply chain.

Abstract: A method for managing asset management information which includes creating a detailed record of an asset at the time of manufacture of the asset; and, systematically updating the detailed record of the asset in a closed loop manner when an event that causes change to the asset occurs.

Abstract: A method for separating labor services from a managed service provider which includes providing the managed service provider with a service collaboration manager, interfacing with a service customer via the service collaboration manager, interfacing with a labor service provider via the service collaboration manager, and separating the labor service provider from the service collaboration manager.

Abstract: A method for dis-aggregating services provided by a managed service provider which includes providing the managed service provider with a service collaboration manager, interfacing with a service customer via the service collaboration manager, and interfacing with a third party service provider via the service collaboration manager.