Patents by Inventor Thomas D. Ellis

Thomas D. Ellis has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20220405778
    Abstract: Embodiments of the present invention provides a micro-moment or nuanced personalization eco-system for a user interaction with an entity via any channel. The system first preforms a gauge of the user's level with personalization of interactions and channels via rule set and clustering analysis. System then inputs and creates a forecasted algorithm for the user personalization. The invention further utilized micro-movement capture to identify micro changes to user visualization and conforms presentations based on the micro-movements. The invention further provides a backend feedback loop model to identify personalization levels for each user.
    Type: Application
    Filed: December 13, 2021
    Publication date: December 22, 2022
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Karen Lea MacQueen, James I. Brown, Jorge E. Camargo, Victoria L. Dravneek, Thomas D. Ellis, Murthy Peri, Leslie Richard Rhyne, Wendy M. Wekke