Abstract: The described principles provide a method and system for assisting a user of an electric vehicle in maintaining a charge state of the chargeable onboard energy storage system so as to be able to forgo the use of an auxiliary power unit to great extent. The method, also implemented by the system, comprises identifying charging locations for the vehicle, and prompting the user to charge the vehicle when the vehicle is at a charging location and a charge is need to avoid the use of the auxiliary power unit for a learned or planned journey. The charge reminder my be visible and/or audible within the vehicle and may optionally be remote from the vehicle.

Abstract: The described system and apparatus facilitate the identification, on a per rate center (Npa Nxx) basis, of a best carrier rate center for a wireless subscriber, and also allow detection of errors in a provider's local inventory or in performance reference data. In one aspect, carrier performance data is combined with updated available inventory data via a SIT environment to create a correlated array of rate centers relative to service record and orderable carrier rate center inventory. The described system thus provides improved ordering and forecasting compared to existing systems, and can thus also provide enhanced customer satisfaction and a decrease in customer calls for HFC number change.

Abstract: The present invention detects whether an initial mobile number assignment is suboptimal, resulting in excessive roaming. If excessive roaming is encountered, the telematics service provider determines the effective home area of the telematics unit and assigns an appropriate replacement number to the unit. In this way, the disclosed principles allow a telematics service provider to decrease its roaming charges, and/or those of its users, and more optimally manage its mobile phone number assignments.

Abstract: The described principles provide a method and system for assisting a user of an electric vehicle in maintaining a charge state of the chargeable onboard energy storage system so as to be able to forgo the use of an auxiliary power unit to great extent. The method, also implemented by the system, comprises identifying charging locations for the vehicle, and prompting the user to charge the vehicle when the vehicle is at a charging location and a charge is need to avoid the use of the auxiliary power unit for a learned or planned journey. The charge reminder my be visible and/or audible within the vehicle and may optionally be remote from the vehicle.

Abstract: The described system and apparatus facilitate the identification, on a per rate center (Npa Nxx) basis, of a best carrier rate center for a wireless subscriber, and also allow detection of errors in a provider's local inventory or in performance reference data. In one aspect, carrier performance data is combined with updated available inventory data via a SIT environment to create a correlated array of rate centers relative to service record and orderable carrier rate center inventory. The described system thus provides improved ordering and forecasting compared to existing systems, and can thus also provide enhanced customer satisfaction and a decrease in customer calls for HFC number change.

Abstract: Systems and methods for updating information in an electronic calendar are disclosed. One example of the method includes recording a voice-tag memo via an in-vehicle telematics unit, the voice-tag memo containing information related to a calendar appointment, a calendar contact, or combinations thereof. The voice-tag memo is then converted into text via a speech-to-text unit in operative communication with the in-vehicle telematics unit. The method further includes determining, via a calendar comparator of an Internet-enabled program hosting the electronic calendar and in operative communication with the speech-to-text unit, which calendar appointment, calendar contact, or combinations thereof the voice-tag memo is associated with; and uploading the text to an appropriate cell of the calendar. The appropriate calendar cell is selected based upon which calendar appointment and/or calendar contact has the voice-tag memo associated therewith.

Abstract: The invention provides a method and system for communicating between a telematics call center and a telematics unit. A service communication is initiated from a telematics unit to a telematics call center responsive to user input. A text-based acknowledgment is received at the telematics unit from the call center in response to the initiation. A communication mode is established based on communication preference data in response to the acknowledgement. The method and system further comprises providing the communication preference data to the call center. A computer usable medium with suitable computer program code is employed for communicating between a telematics call center and a telematics unit.

Abstract: A vehicle notification method comprising: receiving a remotely transmitted message at a mobile vehicle; after receiving the transmitted message and in response thereto, setting, within a module in the mobile vehicle, a code retrievable by a vehicle diagnostic check, and alerting a user of the vehicle.

Abstract: A method for network denial case generation includes receiving a plurality of third-party carrier call records associated with a plurality of subscriber telematics units at a call center wherein each call record includes a call status, determining at least one call record having a failure condition based on the call status, determining a subscriber telematics unit associated with the call record having the failure condition, and determining a network denial case action for the subscriber telematics unit based on the failure condition. A computer usable medium with suitable computer program code is employed for network denial case generation.

Abstract: A method for operating three-way calling for a telematics unit including establishing a first connection between a call center and the telematics unit based on a trouble call request, sending call instructions from the call center to the telematics unit via the first connection based on the trouble call request and establishing a second connection from the telematics unit to one of the call center or a contact-problem number associated with the trouble call request based on the call instructions.

Abstract: The present invention detects whether an initial mobile number assignment is suboptimal, resulting in excessive roaming. If excessive roaming is encountered, the telematics service provider determines the effective home area of the telematics unit and assigns an appropriate replacement number to the unit. In this way, the disclosed principles allow a telematics service provider to decrease its roaming charges, and/or those of its users, and more optimally manage its mobile phone number assignments.

Abstract: A method for network denial case generation includes receiving a plurality of third-party carrier call records associated with a plurality of subscriber telematics units at a call center wherein each call record includes a call status, determining at least one call record having a failure condition based on the call status, determining a subscriber telematics unit associated with the call record having the failure condition, and determining a network denial case action for the subscriber telematics unit based on the failure condition. A computer usable medium with suitable computer program code is employed for network denial case generation.

Abstract: A system and method for managing technical services within a mobile vehicle communications system. The method describes receiving a request for technical services from a telematics device, determining a technical service action based on the received request for technical services, and providing a technical service to the telematics device responsive to the technical service action determination. A computer readable medium is described that includes computer readable code for controlling a communication interface implemented to receive a request for technical services from a telematics device, computer readable code for determining a technical service action based on the received request for technical services, and computer readable code for providing a technical service to the telematics device responsive to the technical service action determination.

Abstract: A method for operating three-way calling for a telematics unit including establishing a first connection between a call center and the telematics unit based on a trouble call request, sending call instructions from the call center to the telematics unit via the first connection based on the trouble call request and establishing a second connection from the telematics unit to one of the call center or a contact-problem number associated with the trouble call request based on the call instructions.

Abstract: A method and system for providing location specific fuel emissions compliance for a mobile vehicle including determining a mobile vehicle location, determining a current emissions zone based on the mobile vehicle location, determining at least one location specific emissions parameter based on the current emissions zone, and modifying at least one mobile vehicle function based on the location specific emissions parameter.

Abstract: A vehicle notification method comprising: receiving a remotely transmitted message at a mobile vehicle; after receiving the transmitted message and in response thereto, setting, within a module in the mobile vehicle, a code retrievable by a vehicle diagnostic check, and alerting a user of the vehicle.

Abstract: A method and system for providing location specific fuel emissions compliance for a mobile vehicle including determining a mobile vehicle location, determining a current emissions zone based on the mobile vehicle location, determining at least one location specific emissions parameter based on the current emissions zone, and modifying at least one mobile vehicle function based on the location specific emissions parameter.

Abstract: The invention provides a method and system for communicating between a telematics call center and a telematics unit. A service communication is initiated from a telematics unit to a telematics call center responsive to user input. A text-based acknowledgment is received at the telematics unit from the call center in response to the initiation. A communication mode is established based on communication preference data in response to the acknowledgement. The method and system further comprises providing the communication preference data to the call center. A computer usable medium with suitable computer program code is employed for communicating between a telematics call center and a telematics unit.

Abstract: A system and method for managing technical services within a mobile vehicle communications system. The method describes receiving a request for technical services from a telematics device, determining a technical service action based on the received request for technical services, and providing a technical service to the telematics device responsive to the technical service action determination. A computer readable medium is described that includes computer readable code for controlling a communication interface implemented to receive a request for technical services from a telematics device, computer readable code for determining a technical service action based on the received request for technical services, and computer readable code for providing a technical service to the telematics device responsive to the technical service action determination.

Abstract: A method of verifying a telematics unit, the method including initiating a cleared number voice call from a telematics unit to a call center based on a failed transmission condition establishing a cleared number voice call communication channel between the telematics unit and the call center; and communicating at least one telematics unit identifier to the call center via the established communication channel.