Patents by Inventor Thomas J. Ryan

Thomas J. Ryan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9444939
    Abstract: Streaming voice signals, such as might be received at a contact center or similar operation, are analyzed to detect the occurrence of one or more unprompted, predetermined utterances. The predetermined utterances preferably constitute a vocabulary of words and/or phrases having particular meaning within the context in which they are uttered. Detection of one or more of the predetermined utterances during a call causes a determination of response-determinative significance of the detected utterance(s). Based on the response-determinative significance of the detected utterance(s), a responsive action may be further determined. Additionally, long term storage of the call corresponding to the detected utterance may also be initiated. Conversely, calls in which no predetermined utterances are detected may be deleted from short term storage.
    Type: Grant
    Filed: May 22, 2009
    Date of Patent: September 13, 2016
    Assignee: Accenture Global Services Limited
    Inventors: Thomas J. Ryan, Biji K. Janan
  • Patent number: 8751222
    Abstract: Streaming voice signals, such as might be received at a contact center or similar operation, are analyzed to detect the occurrence of one or more unprompted, predetermined utterances. The predetermined utterances preferably constitute a vocabulary of words and/or phrases having particular meaning within the context in which they are uttered. Detection of one or more of the predetermined utterances during a call causes a determination of response-determinative significance of the detected utterance(s). Based on the response-determinative significance of the detected utterance(s), a responsive action may be further determined. Additionally, long term storage of the call corresponding to the detected utterance may also be initiated. Conversely, calls in which no predetermined utterances are detected may be deleted from short term storage.
    Type: Grant
    Filed: May 22, 2009
    Date of Patent: June 10, 2014
    Assignee: Accenture Global Services Limited Dublin
    Inventors: Thomas J. Ryan, Biji K. Janan
  • Patent number: 8676588
    Abstract: Streaming voice signals, such as might be received at a contact center or similar operation, are analyzed to detect the occurrence of one or more unprompted, predetermined utterances. The predetermined utterances preferably constitute a vocabulary of words and/or phrases having particular meaning within the context in which they are uttered. Detection of one or more of the predetermined utterances during a call causes a determination of response-determinative significance of the detected utterance(s). Based on the response-determinative significance of the detected utterance(s), a responsive action may be further determined. Additionally, long term storage of the call corresponding to the detected utterance may also be initiated. Conversely, calls in which no predetermined utterances are detected may be deleted from short term storage.
    Type: Grant
    Filed: May 22, 2009
    Date of Patent: March 18, 2014
    Assignee: Accenture Global Services Limited
    Inventors: Thomas J. Ryan, Biji K. Janan
  • Patent number: 8480862
    Abstract: An improved system and method for controlling ozone concentration in connection with a multi-chamber tool. The system and method involve a first and a second concentration controller in combination with an ozone generator. The first concentration controller detects an EVENT (i.e., one of the chambers in the multi-chamber tool coming on-line or off-line) and in response provides a power instruction to the ozone generator in accordance with a predictive control algorithm. The first concentration controller has a fast (i.e, about 1 second) response time. The second concentration controller is masked from the ozone generator during the EVENT, but otherwise controls the generator after an interval of time has lapsed after the EVENT. The second concentration controller has a slower response time than the first concentration controller, however the second concentration controller provides the system with long-term stability and can be used to provide updated data to the predictive control algorithm.
    Type: Grant
    Filed: January 18, 2011
    Date of Patent: July 9, 2013
    Assignee: MKS Instruments, Inc.
    Inventors: Vitaly J. Berkman, Thomas J. Ryan
  • Publication number: 20110108122
    Abstract: An improved system and method for controlling ozone concentration in connection with a multi-chamber tool. The system and method involve a first and a second concentration controller in combination with an ozone generator. The first concentration controller detects an EVENT (i.e., one of the chambers in the multi-chamber tool coming on-line or off-line) and in response provides a power instruction to the ozone generator in accordance with a predictive control algorithm. The first concentration controller has a fast (i.e, about 1 second) response time. The second concentration controller is masked from the ozone generator during the EVENT, but otherwise controls the generator after an interval of time has lapsed after the EVENT. The second concentration controller has a slower response time than the first concentration controller, however the second concentration controller provides the system with long-term stability and can be used to provide updated data to the predictive control algorithm.
    Type: Application
    Filed: January 18, 2011
    Publication date: May 12, 2011
    Inventors: Vitaly J. Berkman, Thomas J. Ryan
  • Patent number: 7892502
    Abstract: An improved system and method for controlling ozone concentration in connection with a multi-chamber tool. The system and method involve a first and a second concentration controller in combination with an ozone generator. The first concentration controller detects an EVENT (i.e., one of the chambers in the multi-chamber tool coming on-line or off-line) and in response provides a power instruction to the ozone generator in accordance with a predictive control algorithm. The first concentration controller has a fast (i.e, about 1 second) response time. The second concentration controller is masked from the ozone generator during the EVENT, but otherwise controls the generator after an interval of time has lapsed after the EVENT. The second concentration controller has a slower response time than the first concentration controller, however the second concentration controller provides the system with long-term stability and can be used to provide updated data to the predictive control algorithm.
    Type: Grant
    Filed: July 7, 2006
    Date of Patent: February 22, 2011
    Assignee: MKS Instruments, Inc.
    Inventors: Vitaly J. Berkman, Thomas J. Ryan
  • Publication number: 20090292532
    Abstract: Streaming voice signals, such as might be received at a contact center or similar operation, are analyzed to detect the occurrence of one or more unprompted, predetermined utterances. The predetermined utterances preferably constitute a vocabulary of words and/or phrases having particular meaning within the context in which they are uttered. Detection of one or more of the predetermined utterances during a call causes a determination of response-determinative significance of the detected utterance(s). Based on the response-determinative significance of the detected utterance(s), a responsive action may be further determined. Additionally, long term storage of the call corresponding to the detected utterance may also be initiated. Conversely, calls in which no predetermined utterances are detected may be deleted from short term storage.
    Type: Application
    Filed: May 22, 2009
    Publication date: November 26, 2009
    Applicant: ACCENTURE GLOBAL SERVICES GMBH
    Inventors: Thomas J. Ryan, Biji K. Janan
  • Publication number: 20090292533
    Abstract: Streaming voice signals, such as might be received at a contact center or similar operation, are analyzed to detect the occurrence of one or more unprompted, predetermined utterances. The predetermined utterances preferably constitute a vocabulary of words and/or phrases having particular meaning within the context in which they are uttered. Detection of one or more of the predetermined utterances during a call causes a determination of response-determinative significance of the detected utterance(s). Based on the response-determinative significance of the detected utterance(s), a responsive action may be further determined. Additionally, long term storage of the call corresponding to the detected utterance may also be initiated. Conversely, calls in which no predetermined utterances are detected may be deleted from short term storage.
    Type: Application
    Filed: May 22, 2009
    Publication date: November 26, 2009
    Applicant: Accenture Global Services GmbH
    Inventors: Thomas J. Ryan, Biji K. Janan
  • Publication number: 20090292531
    Abstract: Streaming voice signals, such as might be received at a contact center or similar operation, are analyzed to detect the occurrence of one or more unprompted, predetermined utterances. The predetermined utterances preferably constitute a vocabulary of words and/or phrases having particular meaning within the context in which they are uttered. Detection of one or more of the predetermined utterances during a call causes a determination of response-determinative significance of the detected utterance(s). Based on the response-determinative significance of the detected utterance(s), a responsive action may be further determined. Additionally, long term storage of the call corresponding to the detected utterance may also be initiated. Conversely, calls in which no predetermined utterances are detected may be deleted from short term storage.
    Type: Application
    Filed: May 22, 2009
    Publication date: November 26, 2009
    Applicant: ACCENTURE GLOBAL SERVICES GMBH
    Inventors: Thomas J. Ryan, Biji K. Janan
  • Patent number: 6699683
    Abstract: Provided is the active site of human gamma glutamyl hydrolase. The active site resides in amino acid residues 110, 171, 220 and 222 of SEQ ID NO:1. Thus provided is an inactive gamma glutamyl hydrolase protein, as well as a fragment thereof. A method of inactivating a gamma glutamyl hydrolase protein is also provided, as is a molecule capable of binding to one or more of amino acid residues 110, 171, 220 or 222 of SEQ ID NO:1 which can be used in such a method. A method for identifying a molecule that inactivates gamma glutamyl hydrolase is provided, as is a nucleic acid molecule encoding the inactive gamma glutamyl hydrolase.
    Type: Grant
    Filed: April 30, 2002
    Date of Patent: March 2, 2004
    Assignee: Health Research Incorporated
    Inventors: John H. Galivan, Thomas J. Ryan, Ivan E. Auger
  • Patent number: 6573077
    Abstract: Provided is the active site of human gamma glutamyl hydrolase. The active site resides in amino acid residues 110, 171, 220 and 222 of SEQ ID NO:1. Thus provided is an inactive gamma glutamyl hydrolase protein, as well as a fragment thereof. A method of inactivating a gamma glutamyl hydrolase protein is also provided, as is a molecule capable of binding to one or more of amino acid residues 110, 171, 220 or 222 of SEQ ID NO:1 which can be used in such a method. A method for identifying a molecule that inactivates gamma glutamyl hydrolase is provided, as is a nucleic acid molecule encoding the inactive gamma glutamyl hydrolase.
    Type: Grant
    Filed: June 4, 1999
    Date of Patent: June 3, 2003
    Assignee: Health Research Incorporated
    Inventors: John H. Galivan, Thomas J. Ryan, Ivan E. Auger
  • Patent number: 6076080
    Abstract: An order entry system is provided comprising a first computer system, a printing station computer system, a form design repository, a second computer system, a validation engine, and a pricing engine. The first computer system captures form design data and the second computer generates a form price, validates the form, and transmits a validated and priced order to the printing station computer system. The second computer is also programmed to store an index of form design files in the form design repository. The forms order entry system is also programmed to determine manufacturability of an ordered form by comparing its form design data to a set of validation rules and route manufacturability exceptions to a selected one of a plurality of exception handling locations. The pricing engine determines identified labor, material, burden, and mark-up cost components, and applies a set of pricing rules to them, to enable calculation of a form price.
    Type: Grant
    Filed: November 4, 1997
    Date of Patent: June 13, 2000
    Assignee: The Standard Register Company
    Inventors: William F. Morscheck, Kenneth W. Miller, Thomas J. Ryan, David M. Ohlemacher, C. Thomas Russell, Mark A. Burgbacher, Christopher L. Schweikert
  • Patent number: 5983418
    Abstract: A seating and kneeling assembly includes a front base member, a rear base member, a seat and a top member. A top side of the front base member defines kneeling pads for receiving knees of a user. The rear base member at a forward portion is connected to the front base member at a rear portion. The rearward portion of the rear base member has a substantially wedge-shaped configuration narrowing from a front to a rear thereof for accommodating the lower legs and feet of the user along opposite sides of the rearward portion. The seat is mounted to an upper portion of the rear base member for receiving buttocks of the user. The top member is supported by upper and lower support members at a height above a front portion of the front base member. A top side of the top member defines a rest for receiving forearms of the user. A bottom side of the top member is for resting on a top of a wall of a bathtub.
    Type: Grant
    Filed: September 8, 1998
    Date of Patent: November 16, 1999
    Assignee: Sidney R. Goodman
    Inventors: Sidney R. Goodman, Thomas J. Ryan
  • Patent number: 5795275
    Abstract: An exercise apparatus for strengthening the abdominal muscles, upper legs, and back comprises a large engagement surface and a pair of handles angled away from a body to provide stability. The portable exercise apparatus utilizes a slide member slidably positioned in a channel of a yoke and biased in one direction by an elastic cord. A base, which is positioned at one end of the slide, is placed against the abdomen or the buttocks while the user pulls the yoke towards the abdomen or buttocks by grasping the handles mounted astride the slide. The user contracts the abdominal or buttocks muscles while pulling the hands toward the abdomen or buttocks to hold the apparatus stationary. Strengthening of the abdominal or buttocks muscles is achieved by moving the abdomen or buttocks against the biasing force of the elastic cord.
    Type: Grant
    Filed: October 10, 1996
    Date of Patent: August 18, 1998
    Inventors: Martin A. Van Der Hoeven, Jaeson Cayne, Thomas J. Ryan
  • Patent number: H2087
    Abstract: Refractory metal pickling bath of HF/H2O2 aqueous solution with recovery of the etched metal as a salt thereof and separation of dissolved impurities taken from the refractory metal, with avoidance of drawbacks of state of the art HF/HNO3 pickling solutions.
    Type: Grant
    Filed: May 19, 1998
    Date of Patent: November 4, 2003
    Assignee: H. C. Starck, Inc.
    Inventors: Robert W. Balliett, Arthur H. Bronstein, Thomas J. Ryan, Michael Greengart, Daniel J. Moynihan, Douglas A. Ryan, Paul Queneau, Mark Berggren, Brandon Hagen
  • Patent number: D382502
    Type: Grant
    Filed: July 26, 1996
    Date of Patent: August 19, 1997
    Assignee: Fred M. Schildwachter & Sons, Inc.
    Inventor: Thomas J. Ryan
  • Patent number: D391514
    Type: Grant
    Filed: July 14, 1997
    Date of Patent: March 3, 1998
    Assignee: Fred. M. Schildwachter & Sons, Inc.
    Inventor: Thomas J. Ryan
  • Patent number: D406110
    Type: Grant
    Filed: December 17, 1997
    Date of Patent: February 23, 1999
    Assignee: Fred M. Schildwachter & Sons Inc.
    Inventor: Thomas J. Ryan
  • Patent number: D408063
    Type: Grant
    Filed: October 10, 1996
    Date of Patent: April 13, 1999
    Inventors: Martin A. Van Der Hoeven, Jaeson Cayne, Thomas J. Ryan
  • Patent number: D410436
    Type: Grant
    Filed: March 30, 1998
    Date of Patent: June 1, 1999
    Assignee: Fred M. Schildwachter & Sons, Inc.
    Inventors: Thomas J. Ryan, David T. Waugh