Patents by Inventor Thomas K. Skelton

Thomas K. Skelton has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Dynamic routing of queued network-based communications using real-time information and machine learning
    Patent number: 11652731
    Abstract: Methods for dynamic routing of queued network-based communications using real-time information and machine learning are performed by systems and devices. Requests associated with fulfillments are received over a network from requestor systems, and the requests are queued in a data structure of a queue. Information that includes geolocation information from a user device of a user that is associated with the fulfillment, temporal information from the user device, or related request information associated with another request is then received over the network, and a fulfiller and a fulfillment time for the fulfillment are determined from the information. The request is provided from the queue to the fulfiller at the fulfillment time over the network.
    Type: Grant
    Filed: July 2, 2021
    Date of Patent: May 16, 2023
    Assignee: Surescripts, LLC
    Inventors: Thomas K. Skelton, Jeffrey B. Sponaugle, Andrew Mellin, Keith Willard
  • DYNAMIC ROUTING OF QUEUED NETWORK-BASED COMMUNICATIONS USING REAL-TIME INFORMATION AND MACHINE LEARNING
    Publication number: 20220006724
    Abstract: Methods for dynamic routing of queued network-based communications using real-time information and machine learning are performed by systems and devices. Requests associated with fulfillments are received over a network from requestor systems, and the requests are queued in a data structure of a queue. Information that includes geolocation information from a user device of a user that is associated with the fulfillment, temporal information from the user device, or related request information associated with another request is then received over the network, and a fulfiller and a fulfillment time for the fulfillment are determined from the information. The request is provided from the queue to the fulfiller at the fulfillment time over the network.
    Type: Application
    Filed: July 2, 2021
    Publication date: January 6, 2022
    Inventors: Thomas K. Skelton, Jeffrey B. Sponaugle, Andrew Mellin, Keith Willard