Patents by Inventor Thomas Lynden Roach

Thomas Lynden Roach has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Multiple parallel delineated topics of a conversation within the same virtual assistant
    Patent number: 11250216
    Abstract: Provided are embodiments for a computer-implemented method for interacting with a user by an automated response system supporting topic switching and information collection. The computer-implemented method includes receiving a plurality of utterances from the user by the automated response system, and analyzing the utterances to form a first topic thread and an information collection objective. The computer-implemented method also includes utilizing an information collection user interface to gather data to support the information collection objective, and providing responses to the user after the gathered data related to the first topic thread. Also provided are embodiments for a system and computer program product for implementing the techniques described herein.
    Type: Grant
    Filed: August 15, 2019
    Date of Patent: February 15, 2022
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Danielle Marie Demme, Thomas Lynden Roach, Christopher Desmarais, Blake McGregor, Ethan James Winters
  • MULTIPLE PARALLEL DELINEATED TOPICS OF A CONVERSATION WITHIN THE SAME VIRTUAL ASSISTANT
    Publication number: 20210049237
    Abstract: Provided are embodiments for a computer-implemented method for interacting with a user by an automated response system supporting topic switching and information collection. The computer-implemented method includes receiving a plurality of utterances from the user by the automated response system, and analyzing the utterances to form a first topic thread and an information collection objective. The computer-implemented method also includes utilizing an information collection user interface to gather data to support the information collection objective, and providing responses to the user after the gathered data related to the first topic thread. Also provided are embodiments for a system and computer program product for implementing the techniques described herein.
    Type: Application
    Filed: August 15, 2019
    Publication date: February 18, 2021
    Inventors: Danielle Marie Demme, Thomas Lynden Roach, Christopher Desmarais, Blake McGregor, Ethan James Winters