Abstract: The subject disclosure pertains to provisioning of a hybrid cloud services solution to users. A request for hybrid cloud service can be received from a user by way of a portal. Target users of a hybrid cloud service are identified in response to the received request. Out-of-band touch points can next be determined based on the target users and the request. In one instance, the touch points can be determined based on enterprise or industry rules regarding touch points. Subsequently, a hybrid cloud service solution can be provisioned that integrates the out-of-band touch points. Automatic life cycle management controls can also be provisioned to address patches.

Abstract: A metal etch processing sequence eliminates the need to use an organic masking layer solvent and etches a portion of an insulating layer after a plasma metal etching step. The etch of the insulating layer is performed with an etching solution that may include 1,2-ethanediol, hydrogen fluoride, and ammonium fluoride. The etching solution etches in a range of 100-900 angstroms of the insulating layer. The etch removes at least 75 percent of the mobile ions within the insulating layer, and should remove at least 95 percent of the mobile ions. The process may be implemented using an acid hood, an acid compatible spray tool, or a puddle processing tool. The process includes many different embodiments that allow the process to be easily integrated into many different existing processing sequences. A similar process may be used with a resist-etch-back processing sequence.