Abstract: Methods, apparatus and computer program products for automatically identifying a calling party using voice recognition. Voice recognition is the computing task of identifying or validating a person's identity using characteristics of their voice. A first voice record is obtained from an identifiable party and associated with a voice identifier. When a second voice record is received from a calling party, the voice in the second voice record is compared to the voice in the first voice record to determine the identity of the calling party. If the there is a match between the voice in the second voice record and the voice in the previously obtained first voice record, then the called party is notified of the identity of the calling party. A voice identifier, when available, is preferably displayed to the called party on a screen instead of caller ID information.

Abstract: Methods, apparatus and computer program products for automatically identifying a calling party using voice recognition. Voice recognition is the computing task of identifying or validating a person's identity using characteristics of their voice. A first voice record is obtained from an identifiable party and associated with a voice identifier. When a second voice record is received from a calling party, the voice in the second voice record is compared to the voice in the first voice record to determine the identity of the calling party. If the there is a match between the voice in the second voice record and the voice in the previously obtained first voice record, then the called party is notified of the identity of the calling party. A voice identifier, when available, is preferably displayed to the called party on a screen instead of caller ID information.

Abstract: A method, system and computer program product for providing access to government benefits is disclosed. The method comprises positioning a short-range transmitter in a predetermined product area in a store, and storing one or more marketing messages in the short-range transmitter, wherein the one or more marketing messages are associated with one or more specific products located in the predetermined product area. The one or more marketing messages are transmitted to a wireless computer, and a user is identified as a participant in a government benefits scheme. Available under a subsidy program are communicated to a user and upon purchase of an item, an analysis of benefits available under a subsidy program is provided.

Abstract: Aspects to ensure maintenance of individual government benefits in a retail environment include identifying of an individual shopper with an associated level of available benefits during a shopping session. Purchases relative to predetermined criteria, including the associated level of available benefits, are tracked. Scheduling a next appointment during the shopping session for the individual shopper with an agency providing the government benefits based on the tracking occurs, wherein a potential lapse in benefits is avoided.

Abstract: A method, computer program product and system for identifying and locating items, e.g., eligible WIC items, in a store. A shopping device, such as one located on a shopping cart, may obtain a WIC participant's personalized food package that was stored on a smart card provided to the WIC participant. The shopping device may display the eligible WIC items in the WIC participant's personalized food package in terms of the layout of the store. The shopping device may be configured to guide the WIC participant, such as through arrows or word commands displayed on the shopping device, to the eligible WIC items. The shopping device may also be configured to display at the end of the shopping session those WIC eligible items that were not purchased. In this manner, a system that implements the WIC-EBT standard while also assisting the WIC participant in locating their WIC eligible items is provided.

Abstract: A method and system for using a Java Custom ClassLoader to dynamically build and maintain a list of Java Class Files and resources that are used by applications that run in Point Of Sale (POS) terminals or other POS devices. The Java Class Files and resources are ordinarily obtained from a file server known as a controller. If communication between the POS terminal and the controller is lost, other POS devices dynamically collaborate in a “self healing” process to find and provide the required resources (e.g., Java Class Files) to run the POS terminal in an off-line mode. The present system is thus autonomic, self-learning and self-healing.

Abstract: A method and system for transmitting marketing messages, such as advertisements and/or coupons, to shoppers in a store. The marketing messages are transmitted by a low-power line-of-sight transmitter which is positioned in a specific predetermined product area. After determining the identity of a passing shopper, a tailored marketing message is sent to a wireless device being used by the passing shopper. A determination is made as to how long the marketing message was displayed on the wireless device and whether the shopper responded to the marketing message by purchasing a product that is targeted by the marketing message. Since the line-of-sight transmitter is low-power, there is no reflective bleed-over of a carrier signal for the marketing message. Since the marketing message is specifically limited to passing shoppers within a tightly defined area, the assessment of a fee charged to an advertiser for transmitting the marketing message is more exact.

Abstract: The present invention is directed to a method and system for processing coupons by a self checkout system, where the self checkout system includes at least one self checkout station coupled to a server. In a first aspect, the present invention includes receiving a coupon from a customer by one of the at least one self checkout stations, attempting to validate the coupon against at least one item scanned by the customer, and storing the coupon in a coupon pool at the server if the coupon fails to validate against the at least one item, such that the stored coupon can be utilized at a subsequent sales transaction. In a second aspect, a self checkout system includes a server for managing the self checkout system and at least one self checkout station coupled to the server, where the self checkout station includes a scanner for scanning at least one item for purchase by a customer, a coupon reader for receiving a coupon from the customer, and a coupon manager.