Abstract: A method for controlling access to client data by support providers is disclosed herein. In one embodiment, such a method includes initiating a session on a server computer in response to receipt of a request for assistance from a client, the session having client data associated therewith. A session key is generated for the session. The session key includes a session identifier and a support provider identifier corresponding to an assignee. The session key may further include a client identifier corresponding to the client. Requests to access the client data include an assignee key including a session identifier and a support provider identifier, and potentially a client identifier if needed. The assignee key is compared to the session key. If correspondence is found between the identifiers in the assignee key and the session key, access is granted.

Abstract: A method for controlling access to client data by support providers includes initiating a session on a server computer in response to receipt of a request for assistance from a client, the session having client data associated therewith. A session key is generated for the session. The session key includes a session identifier and a support provider identifier corresponding to an assignee. The session key may further include a client identifier corresponding to the client. Requests to access the client data include an assignee key including a session identifier and a support provider identifier, and potentially a client identifier if needed. The assignee key is compared to the session key. If correspondence is found between the identifiers in the assignee key and the session key, access is granted. A corresponding apparatus and computer program product are also described.

Abstract: A method for identifying records of variable length within a data block containing corrupted data is disclosed herein. In certain embodiments, such a method may include scanning backward from an end of a data block containing variable-length records. The backward scan may proceed, one record at a time, to identify a first span of good (i.e., non-corrupt) records. The method may further include scanning forward from a front of the data block, also proceeding one record at a time, to identify a second span of good records. The method may include identifying a problem region by identifying data that resides between the first span and the second span. The method may also include creating a new record between the first span and the second span that contains the problem region. A corresponding computer program product, apparatus, and system are also disclosed.

Abstract: New ceramic resistive igniter elements are provided that comprise one or more portions provided with one or more surface patterns to thereby modify the electrical pathway and, further, modify the resistance in the one or more portions. New methods for fabricating resistive igniter elements are also provided wherein one or more surface patterns are provided, for example post densification, wherein the surface pattern(s) modify the electrical pathway through the elements as compared with the electrical pathway prior to disposition of the surface pattern(s). In particular, one or more interruptions are provided in the electrical pathway of an element such that the electrical pathway is modified and, further the resistance through the element is modified.

Abstract: An apparatus, system, and method are disclosed for dynamic address tracking. A token module creates a token for a job that accesses data in a storage system comprising a plurality of storage devices. The token comprises a job name. The job is a batch job. A storage module stores location information for the data accessed by the job in a token table. The location information is indexed by the token. In addition, the location information includes an input/output device name, an address space, a data set name, and a storage device name. A communication module receives a diagnostic command comprising the job name. The token module reconstructs the token using the job name. The storage module retrieves the location information indexed by the token in response to the diagnostic command.

Abstract: An apparatus, system, and method are disclosed for dynamic address tracking. A token module creates a token for a job that accesses data in a storage system comprising a plurality of storage devices. The token comprises a job name. The job is a batch job. A storage module stores location information for the data accessed by the job in a token table. The location information is indexed by the token. In addition, the location information includes an input/output device name, an address space, a data set name, and a storage device name. A communication module receives a diagnostic command comprising the job name. The token module reconstructs the token using the job name. The storage module retrieves the location information indexed by the token in response to the diagnostic command.

Abstract: This invention provides in a safe and effective manner the experience of observing potential collision obstacles or other hazard images to the human operator of an otherwise conventional vehicle, (such as an automobile or aircraft) moving in a normal manner in a natural environment (such as an outdoor test track). The invention incorporates in addition to the mobile vehicle, computer-based image generation devices, and position, velocity, acceleration, measurement instruments to enable the simulated visual hazard images, including operator perception of and response to those hazard images. Making the actual moving vehicle part of the simulated hazard encounter means the vestibular (motion) cues and visual cues of the natural environment are very realistic, while only the computer-generated hazard images imposed on the natural environment view are virtual.

Abstract: New methods are provided or manufacture ceramic resistive igniter elements that include extrusion of one or more layers of the formed element. Ceramic igniters also are provided that are obtainable from fabrication methods of the invention.

Abstract: New ceramic resistive igniter elements are provided that comprise a first conductive zone, a resistive hot zone, and a second conductive zone, all in electrical sequence. In preferred igniters, at least a substantial portion of the first conductive zone does not contact a ceramic insulator. Preferred igniters of the invention have a rounded cross-sectional shape for at least a portion of the igniter length.