Patents by Inventor Thomas Spencer
Thomas Spencer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20240128256Abstract: An electronic device may include a first die that may include a first set of die contacts. The electronic device may include a second die that may include a second set of die contacts. The electronic device may include a bridge interconnect that may include a first set of bridge contacts and may include a second set of bridge contacts. The first set of bridge contacts may be directly coupled to the first set of die contacts (e.g., with an interconnecting material, such as solder). The second set of bridge contacts may be directly coupled to the second set of die contacts (e.g., with solder). The bridge interconnect may help facilitate electrical communication between the first die and the second die.Type: ApplicationFiled: December 27, 2023Publication date: April 18, 2024Inventors: Robert L. SANKMAN, Sairam AGRAHARAM, Shengquan OU, Thomas J. DE BONIS, Todd SPENCER, Yang SUN, Guotao WANG
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Publication number: 20240129721Abstract: A context awareness engine may include processing circuitry configured to receive a context update request from a content provider for an originator of a content request from a source internet protocol (IP) address associated with a dynamic context, determine updated context information for the originator based on the source IP address, and provide the updated context information to the content provider to enable the content provider to provide a response to the content request including requested content or additional content that is based on the updated context information.Type: ApplicationFiled: December 27, 2023Publication date: April 18, 2024Inventors: Richard Pilock, Blane Rockafellow, Bryan S. Trainum, Brian Rudloff, Michael Spencer Toedtli, Thomas Dale Gahagen
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Publication number: 20240080258Abstract: Aspects of the subject disclosure may include, for example, a routing device in a network, the routing device including an ingress/egress linecard; another linecard; a fabric; a processing system including a processor; and a memory that stores executable instructions that, when executed by the processing system, facilitate performance of operations of maintaining a forwarding information base (FIB) for routes through the routing device; moving low-volume routes of the FIB to the another linecard; and moving high-volume routes of the FIB to the ingress/egress linecard, wherein the ingress/egress linecard looks up a route of an incoming data packet, determines whether the incoming data packet bears a high-volume route prefix, forwards the incoming data packet bearing the high-volume route prefix through the fabric and out of the routing device, and sends the incoming data packet bearing a low-volume route prefix through the fabric to the another linecard, and wherein the another linecard forwards the incoming dType: ApplicationFiled: September 1, 2022Publication date: March 7, 2024Applicant: AT&T Intellectual Property I, L.P.Inventor: Thomas Spencer, IV
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Publication number: 20240080278Abstract: Aspects of the subject disclosure may include, for example, a method of receiving, by a processing system including a processor, a plurality of routes in a network through a routing device having a fabric, a first set of distributed chassis packet forwarders (DCPs) that support external service interfaces and a second set of DCPs; storing, by the processing system, the plurality of routes in a forwarding information base (FIB); determining, by the processing system, a third set of routes in the FIB having a high volume of usage; determining, by the processing system, a fourth set of routes in the FIB having a low volume of usage; copying, by the processing system, the third set of routes to the first set of DCPs; and copying, by the processing system, the fourth set of routes to the second set of DCPs. Other embodiments are disclosed.Type: ApplicationFiled: September 1, 2022Publication date: March 7, 2024Applicant: AT&T Intellectual Property I, L.P.Inventor: Thomas Spencer, IV
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Publication number: 20230333873Abstract: A virtual mobile computing device with enhanced availability, flexibility, statefulness, and persistence features that allows the virtual mobile computing device be used to facilitate communications and transactions even where the owner or the owner’s physical mobile device are intermittently unavailable. The virtual mobile computing device is a containerized or virtual machine implementation of a mobile computing device tethered to a physical mobile device which allows for interactions to occur regardless of the network availability of the mobile device. In some embodiments, copies of, or links to functionality of, the virtual mobile computing device may be created to implement certain functionality, and may be passed from one entity in a transaction to another such entity. Depending on configuration, the virtual mobile computing device may reside on a server, or as hardware or firmware on the physical mobile computing device.Type: ApplicationFiled: April 19, 2022Publication date: October 19, 2023Inventor: Thomas Spencer McCarthy-Howe
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Publication number: 20230283718Abstract: A system and method for secure storage and management of transitory data, comprising at least a profile manager, a callback manager, a context analysis engine, and a vault manager, which allows a user to create a data container to store data preferences, which encrypts the data stored within a data container, which creates a password for accessing the data container, which temporarily stores the data container, which manages data container interactions between the system user and a second user, such as a business enterprise, and which establishes default preferences and creates a default container based upon context content data.Type: ApplicationFiled: February 22, 2023Publication date: September 7, 2023Inventors: Matthew DiMaria, Matthew Donaldson Moller, Thomas Spencer McCarthy-Howe, Shannon Lekas
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Publication number: 20230283719Abstract: A system and method for mobile device active callback prioritization, utilizing a callback prioritization engine operating on a user's mobile device for integration through the operating system and software applications operating on the device, wherein the callback prioritization engine intercepts data or voice messages sent to the mobile device, assigns the intercepted messages to a lobby construct, retrieves and aggregates data related to the assigned messages, inputs the assigned data message and aggregate data into one or more machine learning algorithms wherein the algorithms may analyze the input data, the results of the analysis may be used to compute a priority score for the assigned data message, and generates a callback list from the computed prioritization score.Type: ApplicationFiled: March 13, 2023Publication date: September 7, 2023Inventors: Matthew DiMaria, Matthew Donaldson Moller, Thomas Spencer McCarthy-Howe, Shannon Lekas
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Patent number: 11665282Abstract: A system and method for secure storage and management of transitory data, comprising at least a profile manager, a callback manager, a context analysis engine, and a vault manager, which allows a user to create a data container to store data preferences, which encrypts the data stored within a data container, which creates a password for accessing the data container, which temporarily stores the data container, which manages data container interactions between the system user and a second user, such as a business enterprise, and which establishes default preferences and creates a default container based upon context content data.Type: GrantFiled: May 18, 2022Date of Patent: May 30, 2023Assignee: VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLCInventors: Matthew DiMaria, Matthew Donaldson Moller, Thomas Spencer McCarthy-Howe, Shannon Lekas
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Publication number: 20230153332Abstract: A computer-implemented method for verifying and/or correcting geographical map data comprising the following steps: providing geographical raw map data relating to at least one geographical area (S10); providing at least one historical temporal series f geographical map data relating to at least a part of the geographical area to which the geographical raw map data relates (S20); extracting predetermined features from the geographical raw map data and extracting features from the historical temporal series of geographical map data (S30); classifying and allocating the geographical raw map data to at least a first group of geographical map data or a second group of geographical map data based on a comparison of the features extracted from the geographical raw map data and the features extracted from the historical temporal series of geographical map data (40); executing a first operation for the first group of geographical map data and executing a second operation for the second group of geographical map dataType: ApplicationFiled: March 31, 2021Publication date: May 18, 2023Inventors: Mojtaba KARAMI, Damon RAEIS-DANA, Ole JANSSEN, Jeffrey Thomas SPENCER
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Publication number: 20230100625Abstract: A system and method for a cloud callback platform, comprising at least a profile manager, callback manager, interaction manager, media server, context analysis engine, and context aggregator mechanism, allowing user to call business, agents in contact centers, or other users who are connected a cloud callback platform, and, failing to connect to the individual they called, or by request, allow for an automatic callback object to be created, whereby the two users may be automatically called and bridged together at a time when both users are available, and a context summary report is sent to one or more user.Type: ApplicationFiled: October 4, 2022Publication date: March 30, 2023Inventors: Matthew DiMaria, Matthew Donaldson Moller, Thomas Spencer McCarthy-Howe, Shannon Lekas
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Publication number: 20230073930Abstract: An adaptive cloud conversation platform capable of making automated decisions regarding when and how to establish on-going communications with consumers so as to maximize the relationship between the consumer and a given brand. The system has a connection management services layer which determines what communications should be established and how they should be established, an initiation management services layer which determines when communications should be established, and a user management services layer which stores information about consumers and brands for determination of when and how communications should be established. Certain of these services have machine learning algorithms incorporated into them trained to perform analyses of the particular type of operation handled by that service. The outputs of each service can be used as inputs to other services, such that a network of machine learnings algorithms is created which determines when and how to establish on-going communications with consumers.Type: ApplicationFiled: August 25, 2022Publication date: March 9, 2023Inventors: Matthew DiMaria, Matthew Donaldson Moller, Thomas Spencer McCarthy-Howe, Shannon Lekas
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Patent number: 11546472Abstract: A system and method for a cloud callback platform, comprising at least a profile manager, callback manager, interaction manager, media server, context analysis engine, and context aggregator mechanism, allowing user to call business, agents in contact centers, or other users who are connected a cloud callback platform, and, failing to connect to the individual they called, or by request, allow for an automatic callback object to be created, whereby the two users may be automatically called and bridged together at a time when both users are available, and a context summary report is sent to one or more user.Type: GrantFiled: June 25, 2021Date of Patent: January 3, 2023Assignee: VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLCInventors: Matthew DiMaria, Matthew Donaldson Moller, Thomas Spencer McCarthy-Howe, Shannon Lekas
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Publication number: 20220353369Abstract: A system and method for secure storage and management of transitory data, comprising at least a profile manager, a callback manager, a context analysis engine, and a vault manager, which allows a user to create a data container to store data preferences, which encrypts the data stored within a data container, which creates a password for accessing the data container, which temporarily stores the data container, which manages data container interactions between the system user and a second user, such as a business enterprise, and which establishes default preferences and creates a default container based upon context content data.Type: ApplicationFiled: May 18, 2022Publication date: November 3, 2022Inventors: Matthew DiMaria, Matthew Donaldson Moller, Thomas Spencer McCarthy-Howe, Shannon Lekas
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Patent number: 11483430Abstract: A system and method for mobile device active callback prioritization, utilizing a callback prioritization engine operating on a user's mobile device for integration through the operating system and software applications operating on the device, wherein the callback prioritization engine intercepts data or voice messages sent to the mobile device, assigns the intercepted messages to a lobby construct, retrieves and aggregates data related to the assigned messages, inputs the assigned data message and aggregate data into one or more machine learning algorithms wherein the algorithms may analyze the input data, the results of the analysis may be used to compute a priority score for the assigned data message, and generates a callback list from the computed prioritization score.Type: GrantFiled: January 10, 2022Date of Patent: October 25, 2022Assignee: VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLCInventors: Matthew DiMaria, Matthew Donaldson Moller, Thomas Spencer McCarthy-Howe, Shannon Lekas
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Publication number: 20220318386Abstract: A report generated from analysis of a software sample is obtained and parsed. A root node of a causality tree is determined based on source-target relationships and a primary malware instance indicated in the report. Actions, behaviors, and additional malware instances are identified based on the report. Additional relationships among the data which are not explicitly represented are extracted from further parsing and processing of the report by tracing the relationships in the report data starting from the data of the entity represented by the root node, with child nodes added for processes and files discovered from the tracing. For each entity for which a node is added to the causality tree, counts of the related behaviors and actions are determined and associated with the node along with the corresponding details. A GUI depiction of the resulting causality tree is generated and displayed for visualizing and navigating the causality tree.Type: ApplicationFiled: March 31, 2021Publication date: October 6, 2022Inventors: Swati Vaibhav Bhosale, Eyal Firstenberg, Edward Thomas Spencer, Christopher Jacobs
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Intermediary device for data message network routing and enhancement in a contact center environment
Patent number: 11431847Abstract: An intermediary device to enhance and route data messages between end user and contact center agent computing devices in a contact center environment is provided. The intermediary device can be disposed in a data communication path of a contact center between an electronic communications network and a contact center agent computing device. The intermediary device can include a data message replication mechanism, a data message aggregator mechanism, or a data message analysis mechanism. The intermediary device can receive a data message. The data message replication mechanism can intercept and replicate the data message to generate a replicated data message. The data message analysis mechanism can generate, from the replicated data message, derivative content. The data message aggregator mechanism can combine the derivative content with the data message to create an enhanced data message that can be provided to the contact center agent computing device in the contact center environment.Type: GrantFiled: October 2, 2019Date of Patent: August 30, 2022Assignee: VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLCInventors: Thomas Spencer McCarthy-Howe, Gary George Brandt -
Patent number: 11431851Abstract: A system and method for secure storage and management of transitory data, comprising at least a profile manager, a callback manager, a context analysis engine, and a vault manager, which allows a user to create a data container to store data preferences, which encrypts the data stored within a data container, which creates a password for accessing the data container, which temporarily stores the data container, which manages data container interactions between the system user and a second user, such as a business enterprise, and which establishes default preferences and creates a default container based upon context content data.Type: GrantFiled: August 27, 2021Date of Patent: August 30, 2022Assignee: VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLCInventors: Matthew DiMaria, Matthew Donaldson Moller, Thomas Spencer McCarthy-Howe, Shannon Lekas
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Patent number: 11378495Abstract: Methods, systems, and devices that takes advantage of the unique fluid dynamics involved when oscillating flow across a sensor or sensor array. A time-variant source of information about an agent(s) of interest being sensored is established. This source of information is used in machine learning algorithms to speed up the time and accuracy of agent classification and identification.Type: GrantFiled: February 1, 2019Date of Patent: July 5, 2022Assignee: Georgia Tech Research CorporationInventors: Thomas Spencer, David Hu, Alexander B. Lee
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Publication number: 20220150356Abstract: A system and method for mobile device active callback prioritization, utilizing a callback prioritization engine operating on a user's mobile device for integration through the operating system and software applications operating on the device, wherein the callback prioritization engine intercepts data or voice messages sent to the mobile device, assigns the intercepted messages to a lobby construct, retrieves and aggregates data related to the assigned messages, inputs the assigned data message and aggregate data into one or more machine learning algorithms wherein the algorithms may analyze the input data, the results of the analysis may be used to compute a priority score for the assigned data message, and generates a callback list from the computed prioritization score.Type: ApplicationFiled: January 10, 2022Publication date: May 12, 2022Inventors: Matthew DiMaria, Matthew Donaldson Moller, Thomas Spencer McCarthy-Howe, Shannon Lekas
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Publication number: 20220131976Abstract: A system and method for mobile device active callback prioritization, utilizing a callback prioritization engine operating on a user's mobile device for integration through the operating system and software applications operating on the device, wherein the callback prioritization engine intercepts data or voice messages sent to the mobile device, assigns the intercepted messages to a lobby construct, retrieves and aggregates data related to the assigned messages, inputs the assigned data message and aggregate data into one or more machine learning algorithms wherein the algorithms may analyze the input data, the results of the analysis may be used to compute a priority score for the assigned data message, and generates a callback list from the computed prioritization score.Type: ApplicationFiled: January 10, 2022Publication date: April 28, 2022Inventors: Matthew DiMaria, Matthew Donaldson Moller, Thomas Spencer McCarthy-Howe, Shannon Lekas