Patents by Inventor Thomas Steven Joyce

Thomas Steven Joyce has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10795744
    Abstract: Systems and methods for identifying failed customer experience in distributed computer systems. An example method comprises: receiving, by an application performance management (APM) server associated with a distributed computer system, an application layer message associated with a request originated by a client computer system responsive to an action by a user; identifying a failed customer experience error by analyzing the application layer message; and causing a first graph to be rendered by a graphical user interface in a visual association with a second graph representing a number of user login events grouped by a pre-defined period of time, wherein the first graph represents a number of identified failed customer experience errors grouped by the pre-defined period of time.
    Type: Grant
    Filed: July 23, 2018
    Date of Patent: October 6, 2020
  • Patent number: 10585666
    Abstract: Systems and methods for visual presentation of metrics reflecting lifecycle events of software artifacts. An example method may comprise: receiving one or more data processing rules, each data processing rule specifying one or more operations to be performed on one or more raw data items reflecting lifecycle events associated with a software artifact; receiving, from one or more data collection agents, a plurality of raw data items; producing, by applying the data processing rules to the plurality of raw data items, a plurality of values of a metric reflecting lifecycle events associated with a plurality of software artifacts; and causing the values to be graphically represented using a graphical user interface (GUI) communicatively coupled to the processor.
    Type: Grant
    Filed: December 11, 2018
    Date of Patent: March 10, 2020
    Assignee: Teachers Insurance and Annuity Association of America
    Inventors: Stanislav Antons, Thomas Steven Joyce, William V. Arneth, III, LeeAnn Marie Flanagan, Weston John Gaddis, Thomas Fredrick Krall, Jennifer D'awn Jeffress, Christopher Joseph Heidenfelder, Elizabeth Anne MacDonald, Nathaniel Bates, Gary R. Couture, Scott M. Blandford, Thomas J. Goodnough, Byron Leslie Griffin, Andrea J. Vient
  • Patent number: 10310849
    Abstract: Systems and methods for visual presentation of metrics reflecting lifecycle events of software artifacts. An example method may comprise: receiving one or more data processing rules, each data processing rule specifying one or more operations to be performed on one or more raw data items reflecting lifecycle events associated with a software artifact; receiving, from one or more data collection agents, a plurality of raw data items; producing, by applying the data processing rules to the plurality of raw data items, a plurality of values of a metric reflecting lifecycle events associated with a plurality of software artifacts; and causing the values to be graphically represented using a graphical user interface (GUI) communicatively coupled to the processor.
    Type: Grant
    Filed: November 24, 2015
    Date of Patent: June 4, 2019
    Assignee: Teachers Insurance and Annuity Association of America
    Inventors: Stanislav Antons, Thomas Steven Joyce, William V. Arneth, III, LeeAnn Marie Flanagan, Weston John Gaddis, Thomas Fredrick Krall, Jennifer D'awn Jeffress, Christopher Joseph Heidenfelder, Elizabeth Anne MacDonald, Nathaniel Bates, Gary R. Couture, Scott M. Blandford, Thomas J. Goodnough, Byron Leslie Griffin, Andrea J. Vient
  • Publication number: 20190108016
    Abstract: Systems and methods for visual presentation of metrics reflecting lifecycle events of software artifacts. An example method may comprise: receiving one or more data processing rules, each data processing rule specifying one or more operations to be performed on one or more raw data items reflecting lifecycle events associated with a software artifact; receiving, from one or more data collection agents, a plurality of raw data items; producing, by applying the data processing rules to the plurality of raw data items, a plurality of values of a metric reflecting lifecycle events associated with a plurality of software artifacts; and causing the values to be graphically represented using a graphical user interface (GUI) communicatively coupled to the processor.
    Type: Application
    Filed: December 11, 2018
    Publication date: April 11, 2019
    Inventors: Stanislav Antons, Thomas Steven Joyce, William V. Arneth, III, LeeAnn Marie Flanagan, Weston John Gaddis, Thomas Fredrick Krall, Jennifer D'awn Jeffress, Christopher Joseph Heidenfelder, Elizabeth Anne MacDonald, Nathaniel Bates, Gary R. Couture, Scott M. Blandford, Thomas J. Goodnough, Byron Leslie Griffin, Andrea J. Vient
  • Publication number: 20180329771
    Abstract: Systems and methods for identifying failed customer experience in distributed computer systems. An example method comprises: receiving, by an application performance management (APM) server associated with a distributed computer system, an application layer message associated with a request originated by a client computer system responsive to an action by a user; identifying a failed customer experience error by analyzing the application layer message; and causing a first graph to be rendered by a graphical user interface in a visual association with a second graph representing a number of user login events grouped by a pre-defined period of time, wherein the first graph represents a number of identified failed customer experience errors grouped by the pre-defined period of time.
    Type: Application
    Filed: July 23, 2018
    Publication date: November 15, 2018
  • Patent number: 10048994
    Abstract: Systems and methods for identifying failed customer experience in distributed computer systems. An example method may comprise: receiving, by a processing device of a distributed computer system, a first application layer message associated with a request originated by a client computer system responsive to an action by a user, wherein the first application layer message comprises a transaction identifier identifying a sequence of messages originated by one or more components of the distributed computer system and associated with the request; identifying a pre-defined byte pattern comprised by the first application layer message; and identifying, based on the pre-defined byte pattern, at least one of: a system error associated with the transaction or an application error associated with the transaction.
    Type: Grant
    Filed: October 20, 2014
    Date of Patent: August 14, 2018
  • Patent number: 9847926
    Abstract: Systems and methods for presenting application performance monitoring data in distributed computer systems. An example method may comprise: receiving, by a processing device, one or more application performance monitoring (APM) rules, each APM rule determining an application operational status based on one or more APM parameters; receiving APM data comprising a plurality of APM data items representing values of the APM parameters of a software application; determining an operational status of the software application by applying the APM rules to the APM data; and causing the operational status to be visually represented via a graphical user interface (GUI).
    Type: Grant
    Filed: April 15, 2015
    Date of Patent: December 19, 2017
  • Patent number: 9705980
    Abstract: Systems and methods for visualization of performance parameters of distributed computer systems. An example method may comprise: receiving data representing a geographic location of a client computer system issuing a plurality of requests to a server computer system, the data further comprising a plurality of values representing one or more parameters of request processing by the server computer system; and generating a sequence of video frames, each video frame of the sequence of video frames comprising a visual element of a pre-defined shape overlaid over a geographic map in a position corresponding to the geographic location of the client computer system, wherein a pre-defined attribute of the visual element visually represents one or more values of the plurality of values.
    Type: Grant
    Filed: March 5, 2014
    Date of Patent: July 11, 2017
    Assignee: Teachers Insurance and Annuity Association of America
    Inventors: Ethan Luke Michaud, Mathew Wade Pickering, Nathaniel John Bates, Janusz M. Juda, Thomas Steven Joyce, William Val Arneth, III, Latrisha Devon Whitehead, Gary Robert Couture, Louis Anthony Iannucci, Scott M. Blandford
  • Publication number: 20170147334
    Abstract: Systems and methods for visual presentation of metrics reflecting lifecycle events of software artifacts. An example method may comprise: receiving one or more data processing rules, each data processing rule specifying one or more operations to be performed on one or more raw data items reflecting lifecycle events associated with a software artifact; receiving, from one or more data collection agents, a plurality of raw data items; producing, by applying the data processing rules to the plurality of raw data items, a plurality of values of a metric reflecting lifecycle events associated with a plurality of software artifacts; and causing the values to be graphically represented using a graphical user interface (GUI) communicatively coupled to the processor.
    Type: Application
    Filed: November 24, 2015
    Publication date: May 25, 2017
    Inventors: Stanislav Antons, Thomas Steven Joyce, William V. Arneth, III, LeeAnn Marie Flanagan, Weston John Gaddis, Thomas Fredrick Krall, Jennifer D'awn Jeffress, Christopher Joseph Heidenfelder, Elizabeth Anne MacDonald, Nathaniel Bates, Gary R. Couture, Scott M. Blandford, Thomas J. Goodnough, Byron Leslie Griffin, Andrea J. Vient
  • Patent number: 9509749
    Abstract: Systems and methods for providing transaction identifiers for application performance management in distributed computer systems. An example method may comprise: receiving, by a first computer system, a first message; identifying, based on a pre-defined byte pattern, an incoming transaction identifier within the first message; responsive to failing to identify the incoming transaction identifier, generating a new transaction identifier; transmitting, to a second computer system, a second message associated with the first message, the second message comprising a transaction identifier provided by one of: the incoming transaction identifier or the new transaction identifier; and transmitting, to a third computer system, a third message representing a log record, the third message comprising the transaction identifier.
    Type: Grant
    Filed: April 16, 2014
    Date of Patent: November 29, 2016
    Assignee: Teachers Insurance and Annuity Association of America
    Inventors: Ethan Luke Michaud, Mathew Wade Pickering, Janusz M. Juda, Prabhu Purushothaman, Thomas Steven Joyce, William Val Arneth, III, Latrisha Devon Whitehead, Matthew Maclean Bechard, James Ronald Hixon, Jennifer D'Awn Jeffress, Rafael Pedro Olaso, Gary Robert Couture, Louis Anthony Iannucci, Scott M. Blandford
  • Publication number: 20160308745
    Abstract: Systems and methods for presenting application performance monitoring data in distributed computer systems. An example method may comprise: receiving, by a processing device, one or more application performance monitoring (APM) rules, each APM rule determining an application operational status based on one or more APM parameters; receiving APM data comprising a plurality of APM data items representing values of the APM parameters of a software application; determining an operational status of the software application by applying the APM rules to the APM data; and causing the operational status to be visually represented via a graphical user interface (GUI).
    Type: Application
    Filed: April 15, 2015
    Publication date: October 20, 2016
  • Publication number: 20160110239
    Abstract: Systems and methods for identifying failed customer experience in distributed computer systems. An example method may comprise: receiving, by a processing device of a distributed computer system, a first application layer message associated with a request originated by a client computer system responsive to an action by a user, wherein the first application layer message comprises a transaction identifier identifying a sequence of messages originated by one or more components of the distributed computer system and associated with the request; identifying a pre-defined byte pattern comprised by the first application layer message; and identifying, based on the pre-defined byte pattern, at least one of: a system error associated with the transaction or an application error associated with the transaction.
    Type: Application
    Filed: October 20, 2014
    Publication date: April 21, 2016
  • Publication number: 20150304382
    Abstract: Systems and methods for providing transaction identifiers for application performance management in distributed computer systems. An example method may comprise: receiving, by a first computer system, a first message; identifying, based on a pre-defined byte pattern, an incoming transaction identifier within the first message; responsive to failing to identify the incoming transaction identifier, generating a new transaction identifier; transmitting, to a second computer system, a second message associated with the first message, the second message comprising a transaction identifier provided by one of: the incoming transaction identifier or the new transaction identifier; and transmitting, to a third computer system, a third message representing a log record, the third message comprising the transaction identifier.
    Type: Application
    Filed: April 16, 2014
    Publication date: October 22, 2015
    Applicant: Teachers Insurance and Annuity Association of America
    Inventors: Ethan Luke Michaud, Mathew Wade Pickering, Janusz M. Juda, Prabhu Purushothaman, Thomas Steven Joyce, William Val Arneth, III, Latrisha Devon Whitehead, Matthew Maclean Bechard, James Ronald Hixon, Jennifer D'Awn Jeffress, Rafael Pedro Olaso, Gary Robert Couture, Louis Anthony Iannucci, Scott M. Blandford
  • Publication number: 20150256648
    Abstract: Systems and methods for visualization of performance parameters of distributed computer systems. An example method may comprise: receiving data representing a geographic location of a client computer system issuing a plurality of requests to a server computer system, the data further comprising a plurality of values representing one or more parameters of request processing by the server computer system; and generating a sequence of video frames, each video frame of the sequence of video frames comprising a visual element of a pre-defined shape overlaid over a geographic map in a position corresponding to the geographic location of the client computer system, wherein a pre-defined attribute of the visual element visually represents one or more values of the plurality of values.
    Type: Application
    Filed: March 5, 2014
    Publication date: September 10, 2015
    Applicant: TEACHERS INSURANCE AND ANNUITY ASSOCIATION OF AMERICA
    Inventors: Ethan Luke Michaud, Mathew Wade Pickering, Nathaniel John Bates, Janusz M. Juda, Thomas Steven Joyce, William Val Arneth, III, Latrisha Devon Whitehead, Gary Robert Couture, Louis Anthony Iannucci, Scott M. Blandford