Publication number: 20190141087
Abstract: A system is described for setting up videoconferencing between a user 1, 3, 5 and an agent 13, 23, 33 with little or no downloads and configuration. A director 500, 1500, 2500 receives requests from users 1, 3, 5 on computing devices 200, 400, 700 for videoconferences through a website. A connection ID device 520 receives input from the user 1, 3, 5 as to which connection application 210, 220, 410, 710, 720 the user 1, 3, 5 is using. A platform selection device 530 then uses lookup device 531 to find compatible videoconferencing format of the connection application 210, 220, 410, 710, 720 in a compatibility table 533 and determines which video hosting platform 7, 9, 11, 12 employs this compatible videoconferencing format. A linking device 540 then sends a link to the video hosting platform 7, 9, 11, 12 to the user's computing device 200, 400, 700 and agent's computing device 300, 600 to connect and videoconference.
Type:
Application
Filed:
November 8, 2017
Publication date:
May 9, 2019
Applicant:
Florey Insurance Agency, Inc.
Inventors:
Thomas E. Florey, Hector A. De La Cruz