Abstract: The present invention relates to a means and a method for operator support in a network comprising a number of domains and pieces of equipment and wherein agreements (SLAs) are established between the network operator and customers. It comprises means for selecting the relevant domains, means for selecting one of at least two modes, of which a first mode comprises a planning mode including a flow of actions, a second mode comprises an on-line mode including a flow of actions/events, wherein the on-line mode comprises a presentation sub-mode, and wherein during on-line presentation mode, and for a selected domain and time period, the income from generated traffic is calculated by collecting and calculating means, reduced by possible penalties for non satisfactory fulfillment of agreements, if any, and SW, HW and FW investments. It also comprises means for presenting the results of the calculations, e.g.

Abstract: The present invention relates to a means and a method for operator support in a network comprising a number od domains and pieces of equipment and wherein agreements (SLAs) are established between the network operator and customers. It comprises means for selecting the relevant domains, means for selecting one of at least two modes, of which a first mode comprises a planning mode including a flow of actions, a second mode comprises an on-line mode including a flow of actions/events, wherein the on-line mode comprises a presentation sub-mode, and wherein during on-line presentation mode, and for a selected domain and time period, the income from generated traffic is calculated by collecting and calculating means, reduced by possible penalties for non satisfactory fulfillment of agreements, fi any, and SW, HW and FW investments. It also comprises means for presenting the results of the calculations, e.g.