Patents by Inventor Thomas Trinneer

Thomas Trinneer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Local intercept methods, such as applications for providing customer assistance for training, information calls and diagnostics
    Patent number: 9131047
    Abstract: A method of displaying a tutorial to a user of a mobile device is disclosed. In some examples, the mobile device receives an input associated with one or more user functions of the mobile device and launches a locally based application in response to the received input. The locally based application may output instructions to the user explaining to the user how to implement the one or more user functions.
    Type: Grant
    Filed: November 19, 2013
    Date of Patent: September 8, 2015
    Assignee: Nuance Communications, Inc.
    Inventors: Brian Roundtree, Kevin Allan, Thomas Trinneer
  • Local intercept methods, such as applications for providing customer assistance for training, information calls and diagnostics
    Patent number: 8682301
    Abstract: A method of displaying a tutorial to a user of a mobile device is disclosed. In some examples, the mobile device receives an input associated with one or more user functions of the mobile device and launches a locally based application in response to the received input. The locally based application may output instructions to the user explaining to the user how to implement the one or more user functions.
    Type: Grant
    Filed: September 13, 2012
    Date of Patent: March 25, 2014
    Assignee: Nuance Communications, Inc.
    Inventors: Brian Roundtree, Kevin Allan, Thomas Trinneer
  • LOCAL INTERCEPT METHODS, SUCH AS APPLICATIONS FOR PROVIDING CUSTOMER ASSISTANCE FOR TRAINING, INFORMATION CALLS AND DIAGNOSTICS
    Publication number: 20140080461
    Abstract: A method of displaying a tutorial to a user of a mobile device is disclosed. In some examples, the mobile device receives an input associated with one or more user functions of the mobile device and launches a locally based application in response to the received input. The locally based application may output instructions to the user explaining to the user how to implement the one or more user functions.
    Type: Application
    Filed: November 19, 2013
    Publication date: March 20, 2014
    Applicant: Nuance Communications, Inc.
    Inventors: Brian Roundtree, Kevin Allan, Thomas Trinneer
  • LOCAL INTERCEPT METHODS, SUCH AS APPLICATIONS FOR PROVIDING CUSTOMER ASSISTANCE FOR TRAINING, INFORMATION CALLS AND DIAGNOSTICS
    Publication number: 20130005312
    Abstract: A method of displaying a tutorial to a user of a mobile device is disclosed. In some examples, the mobile device receives an input associated with one or more user functions of the mobile device and launches a locally based application in response to the received input. The locally based application may output instructions to the user explaining to the user how to implement the one or more user functions.
    Type: Application
    Filed: September 13, 2012
    Publication date: January 3, 2013
    Applicant: Nuance Communications, Inc.
    Inventors: Brian Roundtree, Kevin Allan, Thomas Trinneer
  • Filtered in-box for voice mail, e-mail, pages, web-based information, and faxes
    Publication number: 20050248437
    Abstract: The present invention is directed to a system for displaying, organizing, and prioritizing the incoming information on a wireless device. Using the present invention the wireless device can display the number of voice mails, e-mails, pages, and Internet information alerts that have been received by the wireless device during a specified time period. The invention also allows the incoming information to be separated by any number of user-specified criteria such as the originating sender, or divided by work related and personal messages. The present invention allows the wireless device user to see at a glance what kind of information has been received and is being stored on the wireless device.
    Type: Application
    Filed: August 19, 2003
    Publication date: November 10, 2005
    Inventors: Kent Hellebust, Thomas Trinneer