Patents by Inventor Tiffany McKenzie

Tiffany McKenzie has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Intent classification system
    Patent number: 11061955
    Abstract: A data processing system analyzes a corpus of conversation data collected at an interactive conversation service to train an intent classification model. The intent classification model generates vectors based on the corpus of conversation data. A set of intents is selected and an intent seed input for each intent of the set of intents is input into the model to generate an intent vector corresponding to each intent. Vectors based on user inputs are generated and compared to the intent vectors to determine the intent.
    Type: Grant
    Filed: December 27, 2018
    Date of Patent: July 13, 2021
    Assignee: salesforce.com, inc.
    Inventors: Zachary Alexander, Naren M. Chittar, Alampallam R. Ramachandran, Anuprit Kale, Tiffany McKenzie, Sitaram Asur, Jacob Nathaniel Huffman
  • INTENT CLASSIFICATION SYSTEM
    Publication number: 20200097496
    Abstract: A data processing system analyzes a corpus of conversation data collected at an interactive conversation service to train an intent classification model. The intent classification model generates vectors based on the corpus of conversation data. A set of intents is selected and an intent seed input for each intent of the set of intents is input into the model to generate an intent vector corresponding to each intent. Vectors based on user inputs are generated and compared to the intent vectors to determine the intent.
    Type: Application
    Filed: December 27, 2018
    Publication date: March 26, 2020
    Inventors: Zachary Alexander, Naren M. Chittar, Alampallam R. Ramachandran, Anuprit Kale, Tiffany McKenzie, Sitaram Asur, Jacob Nathaniel Huffman