Abstract: A method for directing an employee to a treatment center includes receiving with a computer an electronic communication from an employee of a client while the employee is traveling away from a normal location of work, the employee initiating the electronic communication with a GPS-enabled mobile device; determining the location of the employee based on a GPS location of the mobile device with a GPS-tracking system coupled with the computer; performing triage on the employee by a triage operator to determine a level of urgency of a medical condition of the employee, to thereby determine an appropriate disposition for the employee, wherein triage questions are provided to the triage operator by the computer based on a category related to the medical condition; and automatically determining, with the computer, a nearest treatment center to the location of the employee based on the GPS location of the mobile device, the nearest treatment center being adequate to address the level of urgency required by the determ

Abstract: A method of adaptively operating a medical triage system includes triaging a plurality of persons using a set of triage questions to select particular dispositions from a plurality of triage disposition. Triage-related data is acquired as a result of the triaging of the plurality of persons. The triage-related data is analyzed and the set of triage questions or the dispositions are modified based on the analysis of the triage-related data.