Abstract: The present invention is an intelligent services network that uses a switch controller. The switch controller controls the operation of one or more programmable switches to accept calls from a public switched telephone network. The intelligent service network comprises intelligent service network components that are used for enhanced service processing, interconnection to external networks, and other call functions. Communication between the components allows for call set-up, connection to a terminating party, transfer to an alternate intelligent service network component, and termination of the call.

Abstract: The present invention is an intelligent services network that uses a switch controller. The switch controller controls the operation of one or more programmable switches to accept calls from a public switched telephone network. The intelligent service network comprises intelligent service network components that are used for enhanced service processing, interconnection to external networks, and other call functions. Communication between the components allows for call set-up, connection to a terminating party, transfer to an alternate intelligent service network component, and termination of the call.

Abstract: The present invention is an intelligent services network that uses a switch controller. The switch controller controls the operation of one or more programmable switches to accept calls from a public switched telephone network. The intelligent service network comprises intelligent service network components that are used for enhanced service processing, interconnection to external networks, and other call functions. Communication between the components allows for call set-up, connection to a terminating party, transfer to an alternate intelligent service network component, and termination of the call.

Abstract: The present invention is an intelligent services network that uses a switch controller. The switch controller controls the operation of one or more programmable switches to accept calls from a public switched telephone network. The intelligent service network comprises intelligent service network components that are used for enhanced service processing, interconnection to external networks, and other call functions. Communication between the components allows for call set-up, connection to a terminating party, transfer to an alternate intelligent service network component, and termination of the call.

Abstract: A method and system for creating and sending call disposition messages. When a calling card call is validated by the telephone network which issued the card, the card issuing network can request a call disposition message. In response to validation of the call, a billing detail record is generated and stored. When the call is completed. an operator service record is generated. The operator service record and its corresponding billing detail record are matched with each other, then merged to form a merged operator services record. The merged operator services record is processed to add pricing information. If the card issuing network had requested a call disposition message, the merged operator services record is sent to a gateway coupled to the card issuing network where it is reformatted to create a call disposition message. The call disposition message is then sent to the card issuing network.

Abstract: An advanced intelligent network gateway that allows communication between telecommunications network component that use different protocols. In one embodiment, the advanced intelligent network gateway is used to communicate between a manual operator console that are processing a customer's telephone call and a service data point which is a database containing information needed to process the customer's telephone call. However, the advanced intelligent network gateway may also be used to receive and transmit messages between other telecommunications components. In addition, methods for protocol conversion are described. One method for protocol conversion is for the conversion of a transaction capabilities application part message from a user datagram protocol/internet protocol implementation to a transmission control protocol/internet protocol implementation or vice versa. Methods for receiving and transmitting transaction capabilities application part messages are also described.

Abstract: A system for routing telephone calls to operator consoles based on the type of call so that an appropriate operator can handle the call. The system comprises an Automated Call Distributor (ACD), adjunct processor nodes, and a call routing distribution system. The ACD receives calls, offers the calls to an adjunct processor node, receives instructions on routing the calls from the adjunct processor node, and routes the calls based on the received instructions. The ACD has links through which the calls are offered and the instructions on call routing are received. Each adjunct processor node is connected to the ACD through the links.

Abstract: A system for routing telephone calls to operator consoles based on the type of call so that an appropriate operator can handle the call. The system comprises an Automated Call Distributor (ACD), adjunct processor nodes, and a call routing distribution system. The ACD receives calls, offers the calls to an adjunct processor node, receives instructions on routing the calls from the adjunct processor node, and routes the calls based on the received instructions. The ACD has links through which the calls are offered and the instructions on call routing are received. Each adjunct processor node is connected to the ACD through the links.

Abstract: Method and system for calling card validation hubbing provides a hubbed architecture for communicating validation messages relating to a calling card number to be validated between a telecommunications network which accepts a calling card call and the telecommunications network which issued the card. The hubbing system provides transport links and protocol translation between ANSI SS7, ITU CCS7 and X.25 for each telecommunications network which is attached. When an attached telecommunications network accepts a calling card call, an authorization request including calling card number is sent to the hubbing system, translated to the protocol used by the card issuing network and transported to the card issuing network for validation. Also communicated are request responses, which indicate success or failure of validation, and call disposition messages, which provide a timely estimate of call duration and charges.