Patents by Inventor Timothy Edman DUPREE

Timothy Edman DUPREE has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems, method, and computer program product for cross-channel customer relationship management support with dynamically inserted voice call numbers
    Patent number: 9699311
    Abstract: Disclosed embodiments relate generally to Customer Relationship Management (CRM), and more particularly to a system, methods, and computer program products providing or supporting a cross-channel CRM support system for serving contact phone numbers for display at a web site and using such numbers to track, analyze and utilize prospective customer behavior on the Internet prior to the prospective customer calling the served contact phone number.
    Type: Grant
    Filed: March 28, 2014
    Date of Patent: July 4, 2017
    Assignee: DIALOGTECH INC.
    Inventors: Irvin M. Shapiro, Timothy Edman Dupree, Khyle David Keys
  • SYSTEMS, METHOD, AND COMPUTER PROGRAM PRODUCT FOR CROSS-CHANNEL CUSTOMER RELATIONSHIP MANAGEMENT SUPPORT WITH DYNAMICALLY INSERTED VOICE CALL NUMBERS
    Publication number: 20150281450
    Abstract: Disclosed embodiments relate generally to Customer Relationship Management (CRM), and more particularly to a system, methods, and computer program products providing or supporting a cross-channel CRM support system for serving contact phone numbers for display at a web site and using such numbers to track, analyze and utilize prospective customer behavior on the Internet prior to the prospective customer calling the served contact phone number.
    Type: Application
    Filed: March 28, 2014
    Publication date: October 1, 2015
    Applicant: IFBYPHONE, INC.
    Inventors: Irvin M. SHAPIRO, Timothy Edman DUPREE, Khyle David KEYS