Patents by Inventor Timothy J. Netzel

Timothy J. Netzel has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10810564
    Abstract: A decision support system initially determines in response to the creation of a customer ticket a customer's driving style in accordance with user responses and input regarding driving habits and preferences, and calculates a driving style algorithm. The system compares the driving style algorithm to car tire profiles and determines which tires are best suited to the customer's driving style algorithm. Upon said determination, the selected car tires are presented to the customer for final selection in a comprehensive service platform environment for creating, forwarding, performing, and completing customer tickets amongst front end devices comprising a computer kiosk and a customer's mobile device, and a back end device comprising an employee's mobile device. Tickets created via a front end device are forwarded for performance to the back end device, wherein upon completion of service the ticket is finalized and forwarded back to a front end device for review and payment.
    Type: Grant
    Filed: November 9, 2016
    Date of Patent: October 20, 2020
    Assignee: Bridgestone Americas Tire Operations, LLC
    Inventors: Matthew R. Kolton, John T. Stoner, Joyce R. Barbieri, Timothy J. Netzel, Amber C. Holm, Kimberly M. Hughes
  • Publication number: 20170132586
    Abstract: A decision support system initially determines in response to the creation of a customer ticket a customer's driving style in accordance with user responses and input regarding driving habits and preferences, and calculates a driving style algorithm. The system compares the driving style algorithm to car tire profiles and determines which tires are best suited to the customer's driving style algorithm. Upon said determination, the selected car tires are presented to the customer for final selection in a comprehensive service platform environment for creating, forwarding, performing, and completing customer tickets amongst front end devices comprising a computer kiosk and a customer's mobile device, and a back end device comprising an employee's mobile device. Tickets created via a front end device are forwarded for performance to the back end device, wherein upon completion of service the ticket is finalized and forwarded back to a front end device for review and payment.
    Type: Application
    Filed: November 9, 2016
    Publication date: May 11, 2017
    Inventors: Matthew R. Kolton, John T. Stoner, Joyce R. Barbieri, Timothy J. Netzel, Amber C. Holm, Kimberly M. Hughes