Patents by Inventor Timothy James Hewitt

Timothy James Hewitt has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11989521
    Abstract: A non-ontological hierarchy for language models is based on established psycholinguistic and neuro-linguistic evidences. By using non-ontological hierarchies, a more natural understanding of user's inputs and intents improve toward a better potential for producing intelligent responses in a conversational situation.
    Type: Grant
    Filed: January 24, 2022
    Date of Patent: May 21, 2024
    Assignee: Verint Americas Inc.
    Inventor: Timothy James Hewitt
  • Publication number: 20230280887
    Abstract: Systems and methods are provided for dynamically adjusting a website of an entity using information that has been received, stored, gathered, and/or otherwise obtained about what people want to find on the entity's website. A website may be dynamically adjusted using trending information in response to determining that the usage of the monitored data source is greater than the baseline usage distribution or in response to determining that the usage of the monitored data source is not greater than the baseline usage distribution receiving NLP inputs of the user from the IVA and adjusting dynamic web content displayed on the website based on the NLP inputs.
    Type: Application
    Filed: May 10, 2023
    Publication date: September 7, 2023
    Inventor: Timothy James Hewitt
  • Patent number: 11681416
    Abstract: Systems and methods are provided for dynamically adjusting a website of an entity using information that has been received, stored, gathered, and/or otherwise obtained about what people want to find on the entity's website. A website may be dynamically adjusted using trending information. Dynamically adjusting may comprise generating and presenting links on the website to webpages in order of volume over a defined time threshold, or by variance over a standard volume over a longer established time frame. Dynamically adjusting the website may comprise providing an element on a website for what is most urgent to customers. A unit associated with a website may be monitored, and when the unit volume or activity starts to spike beyond normal expectations, then information about the unit is proactively and/or preemptively offered on the website, or a webpage of the website, without ever having a conversation with a user.
    Type: Grant
    Filed: April 16, 2020
    Date of Patent: June 20, 2023
    Assignee: Verint Americas Inc.
    Inventor: Timothy James Hewitt
  • Publication number: 20220253606
    Abstract: A non-ontological hierarchy for language models is based on established psycholinguistic and neuro-linguistic evidences. By using non-ontological hierarchies, a more natural understanding of user's inputs and intents improve toward a better potential for producing intelligent responses in a conversational situation.
    Type: Application
    Filed: January 24, 2022
    Publication date: August 11, 2022
    Inventor: Timothy James Hewitt
  • Patent number: 11232264
    Abstract: A non-ontological hierarchy for language models is based on established psycholinguistic and neuro-linguistic evidences. By using non-ontological hierarchies, a more natural understanding of user's inputs and intents improve toward a better potential for producing intelligent responses in a conversational situation.
    Type: Grant
    Filed: October 18, 2019
    Date of Patent: January 25, 2022
    Assignee: VERINT AMERICAS INC.
    Inventor: Timothy James Hewitt
  • Publication number: 20210133394
    Abstract: Experiential parsing (EP) is a technique for natural language parsing that falls into the category of dependency parsing. EP supports applications that derive meaning from chat language. An experiential language model parses chat data, and uses documented experiences with language without using automatic natural language processing (NLP) methods. A descriptive grammar is built at word level rather than a prescriptive grammar at phrase level. The experiential model is designed to understand that word “A” associates with word “B” by function “C”. The experiential model understands the relationship between words, independent of whether or not the overall phrase structure is grammatical. A high accuracy of producing the syntactic roles (such as main verb, direct object, etc.) is attained even when confronted with a variety of agrammatical inputs.
    Type: Application
    Filed: January 14, 2021
    Publication date: May 6, 2021
    Inventors: Timothy James Hewitt, Joseph Wayne Dumoulin
  • Patent number: 10984191
    Abstract: Experiential parsing (EP) is a technique for natural language parsing that falls into the category of dependency parsing. EP supports applications that derive meaning from chat language. An experiential language model parses chat data, and uses documented experiences with language without using automatic natural language processing (NLP) methods. A descriptive grammar is built at word level rather than a prescriptive grammar at phrase level. The experiential model is designed to understand that word “A” associates with word “B” by function “C”. The experiential model understands the relationship between words, independent of whether or not the overall phrase structure is grammatical. A high accuracy of producing the syntactic roles (such as main verb, direct object, etc.) is attained even when confronted with a variety of agrammatical inputs.
    Type: Grant
    Filed: September 28, 2018
    Date of Patent: April 20, 2021
    Assignee: VERINT AMERICAS INC.
    Inventors: Timothy James Hewitt, Joseph Wayne Dumoulin
  • Publication number: 20200125642
    Abstract: A non-ontological hierarchy for language models is based on established psycholinguistic and neuro-linguistic evidences. By using non-ontological hierarchies, a more natural understanding of user's inputs and intents improve toward a better potential for producing intelligent responses in a conversational situation.
    Type: Application
    Filed: October 18, 2019
    Publication date: April 23, 2020
    Inventor: Timothy James Hewitt
  • Publication number: 20200104356
    Abstract: Experiential parsing (EP) is a technique for natural language parsing that falls into the category of dependency parsing. EP supports applications that derive meaning from chat language. An experiential language model parses chat data, and uses documented experiences with language without using automatic natural language processing (NLP) methods. A descriptive grammar is built at word level rather than a prescriptive grammar at phrase level. The experiential model is designed to understand that word “A” associates with word “B” by function “C”. The experiential model understands the relationship between words, independent of whether or not the overall phrase structure is grammatical. A high accuracy of producing the syntactic roles (such as main verb, direct object, etc.) is attained even when confronted with a variety of agrammatical inputs.
    Type: Application
    Filed: September 28, 2018
    Publication date: April 2, 2020
    Inventors: Timothy James Hewitt, Joseph Wayne Dumoulin