Abstract: Method and apparatus for handling incoming telephone calls and, in particular: (a) for delivering predetermined messages to predetermined calling parties; (b) predetermined, prioritorized screening of incoming telephone calls; and (c) for re-routing incoming telephone calls on the basis of predetermined selection criteria. The predetermined selection criteria include information such as the calling parties, call origination information, call origination information with wildcards, time, date, or a combination of these factors. Call origination information includes, but is not limited to, Automatic Number Identification ("ANI"), private network tie line identification, trunk ID, Wide Area Telephone Service ("WATS"), and extension numbers.

Abstract: Method and apparatus for automatically receiving, storing, and reviewing call activity information and call annotation information, which method and apparatus provides logical connections between the call annotation information and call activity information.

Abstract: A method of and system for automatically determining length, attenuation, impedance and existence of bridge taps on installed communication cable having access to only one end of the cable. A waveform, which includes incident and reflected pulses, is analyzed to determine the presence of significant pulses. The presence of only one positive significant pulse indicates the absence of any discontinuities and facilitates the calculation of a signal-to-noise ratio which determines whether the cable will support the operation of digital communication thereon. The presence of more than one positive significant pulse or a negative pulse indicates the presence of at least one fault on the cable which prevents the operation of digital communication on the cable.