Patents by Inventor Tina M. Kurtz

Tina M. Kurtz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240054445
    Abstract: A communication protocol provides for a smartphone transmitting location information to a control circuit and the control circuit then determining whether the smartphone is within a predetermined distance of a particular facility, and, when true, determining whether a temporal flag is active for the smartphone. If true, the control circuit does not respond to the smartphone. When the smartphone is within the predetermined distance of the particular facility and that temporal flag is not active, however, the control circuit transmits an in-app alert to the smartphone to provide the user with an opportunity to indicate whether the user will now take a particular action, or not. When the smartphone transmits a not-now message to the control circuit, the latter sets the aforementioned temporal flag.
    Type: Application
    Filed: October 17, 2023
    Publication date: February 15, 2024
    Inventors: Tina M. Kurtz, Kyle F. Graham, David M. Nelms, Stephanie Garman
  • Publication number: 20220277305
    Abstract: Systems, apparatuses, and methods are provided herein for processing a merchandise return transaction. A system for processing a merchandise return transaction comprising: a user interface for allowing direct entry of information by a customer without assistance from a worker; a database; and a control circuit coupled to the user interface and the database, the control circuit configured to execute the return transaction by: obtaining from the customer identifier relating to a purchase transaction in which at least one item was previously purchased; identifying a product item from the purchase transaction to be returned; obtaining from the customer a reason for the product item to be returned; obtaining from the customer a preferred tender for the return transaction; authorizing the return; and providing instructions to the customer for returning the product item to a retail facility.
    Type: Application
    Filed: May 12, 2022
    Publication date: September 1, 2022
    Inventors: Douglas Humphrys, Tina M. Kurtz
  • Patent number: 11361321
    Abstract: Systems, apparatuses, and methods are provided herein for processing a merchandise return transaction. A system for processing a merchandise return transaction comprising: a user interface for allowing direct entry of information by a customer without assistance from a worker; a database; and a control circuit coupled to the user interface and the database, the control circuit configured to execute the return transaction by: obtaining from the customer identifier relating to a purchase transaction in which at least one item was previously purchased; identifying a product item from the purchase transaction to be returned; obtaining from the customer a reason for the product item to be returned; obtaining from the customer a preferred tender for the return transaction; authorizing the return; and providing instructions to the customer for returning the product item to a retail facility.
    Type: Grant
    Filed: April 7, 2017
    Date of Patent: June 14, 2022
    Assignee: Walmart Apollo, LLC
    Inventors: Douglas Humphrys, Tina M. Kurtz
  • Publication number: 20170293916
    Abstract: Systems, apparatuses, and methods are provided herein for processing a merchandise return transaction. A system for processing a merchandise return transaction comprising: a user interface for allowing direct entry of information by a customer without assistance from a worker; a database; and a control circuit coupled to the user interface and the database, the control circuit configured to execute the return transaction by: obtaining from the customer identifier relating to a purchase transaction in which at least one item was previously purchased; identifying a product item from the purchase transaction to be returned; obtaining from the customer a reason for the product item to be returned; obtaining from the customer a preferred tender for the return transaction; authorizing the return; and providing instructions to the customer for returning the product item to a retail facility.
    Type: Application
    Filed: April 7, 2017
    Publication date: October 12, 2017
    Inventors: Douglas Humphrys, Tina M. Kurtz
  • Publication number: 20170213188
    Abstract: A central computer system for a retail shopping facility automatically determines that a customer having a retail item available for pickup at the facility is currently proximal to the facility and automatically responds by sending the customer a message that includes an opportunity for the customer to indicate that they will now pick up the retail item. Upon receiving information indicating that the customer utilized the aforementioned opportunity to indicate that they will now pick up the retail item, the central computer system can instigate a transmission of a message to at least one associate of the retail shopping facility to prompt the associate to move the retail item from a first area of the retail shopping facility (such as a non-public storage area) to a second area of the retail shopping facility (such as a designated pick-up area).
    Type: Application
    Filed: January 24, 2017
    Publication date: July 27, 2017
    Inventors: Tina M. Kurtz, Kyle F. Graham, David M. Nelms