Patents by Inventor Todd A. Goodman
Todd A. Goodman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 8265245Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.Type: GrantFiled: July 10, 2006Date of Patent: September 11, 2012Assignee: Level 3 Communications, LLCInventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
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Publication number: 20060251226Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.Type: ApplicationFiled: July 10, 2006Publication date: November 9, 2006Inventors: Steven Hogan, Kristi Feltz, Douglas Murdock, Todd Goodman, David Vercande, Michael Tangeman, Eric Busch, Raghavan Kripakaran, Madhigubba Jayasimha, Keith Smith, Mark Austin, Dana Berry
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Publication number: 20040013253Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.Type: ApplicationFiled: July 11, 2003Publication date: January 22, 2004Inventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
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Patent number: 6643362Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.Type: GrantFiled: July 23, 2001Date of Patent: November 4, 2003Assignee: Global Crossing, Ltd.Inventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
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Publication number: 20020103899Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.Type: ApplicationFiled: July 23, 2001Publication date: August 1, 2002Inventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madihigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
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Patent number: 6279038Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.Type: GrantFiled: November 19, 1998Date of Patent: August 21, 2001Assignee: Global Crossing, North AmericaInventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
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Patent number: 6263372Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.Type: GrantFiled: July 7, 1998Date of Patent: July 17, 2001Assignee: Link USA Corp.Inventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
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Patent number: 6016343Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.Type: GrantFiled: August 20, 1996Date of Patent: January 18, 2000Assignee: Link USA CorporationInventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
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Patent number: 5873099Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.Type: GrantFiled: April 13, 1995Date of Patent: February 16, 1999Assignee: LinkUSA CorporationInventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana Bruce Berry
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Patent number: 5799156Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.Type: GrantFiled: April 13, 1995Date of Patent: August 25, 1998Assignee: LinkUSA CorporationInventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Eric M. Busch
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Patent number: 5646982Abstract: A message delivery sequence coordinates the scheduling and delivery of messages. When a user desires to send a message, the user contacts the message delivery system. An automated voice response unit prompts the user for message delivery information, including a delivery time and other delivery options and also prompts the user for the message itself. The message is stored in a message database and an access record corresponding to the message and containing message delivery information is stored in an access database. A delivery time is determined for the message and an event is stored in a scheduling database indicating the delivery time. At the scheduled delivery time, the message delivery system instructs a network control processor to start delivery of the message. The network control processor notifies the automated voice response unit that the message is to be delivered.Type: GrantFiled: December 30, 1994Date of Patent: July 8, 1997Assignee: LinkUSA CorporationInventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Roy A. Rhodes, Keith E. Smith, Todd A. Goodman
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Patent number: 5590181Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call dam, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.Type: GrantFiled: October 15, 1993Date of Patent: December 31, 1996Assignee: Link USA CorporationInventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana B. Berry
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Patent number: 5586175Abstract: A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.Type: GrantFiled: June 2, 1995Date of Patent: December 17, 1996Assignee: LinkUSA CorporationInventors: Steven J. Hogan, Kristi T. Feltz, Douglas R. Murdock, Todd A. Goodman, David J. Vercande, Michael R. Tangeman, Eric M. Busch, Raghavan Kripakaran, Madhigubba G. Jayasimha, Keith E. Smith, Mark A. Austin, Dana B. Berry