Abstract: Implementations claimed and described herein provide systems and methods for submitting a roadside assistance request. The systems and methods use natural language communication to determine an intent. The intent is determined by the system and used to generate and submit the roadside assistance request.

Abstract: An interaction voice response apparatus and method includes obtaining, from a chat bot, interaction data from an interaction with a user and based on a prompt, generating, with a large language model communicatively coupled to the chat bot and directed by the prompt, content based on the interaction data from the interaction with the user corresponding to data fields in a format defined by the prompt, wherein the content comprises direct extractions directly extracted from the interaction data, inferences deduced from the interaction data, or combinations thereof, generating, with the large language model, deduction flag indications, wherein a positive deduction flag indication of the deduction flag indications is generated when the content comprises an inference of the inferences, and outputting a data set comprising at least one next intent recommendation as a deduction based on the content and the indications in the format.

Abstract: Implementations claimed and described herein provide systems and methods for submitting a roadside assistance request. The systems and methods use natural language communication to determine an intent. The intent is determined by the system and used to generate and submit the roadside assistance request.

Abstract: Implementations claimed and described herein provide systems and methods for responding to a query associated with a roadside assistance request. The systems and methods use a chatbot to identify a category of the query and generate a response. The response is sent to a user device for display.