Abstract: A system is provided for translating network data into customer availability. The system includes a processor, a user interface, and a database manager. The database manager, when executed by the processor, parses router configurations to determine port data for each port on each router in a network, and integrates the port data with customer data to create an integrated database. The database manager also determines a planned port availability for the customer based on the integrated database and port state data, and determines port outages based on port outage data, card outage data, and router outage data. Additionally, the database manager determines an actual port availability for a customer based on the integrated database and concurrent outages identified for the port outages, and outputs a customer availability to the user interface, wherein the customer availability is based on the actual port availability and the planned port availability.

Abstract: Computer implemented methods and systems are provided for flexible grouping for port analysis. Router configurations are parsed to create port data for each port on each router in a service provider network. The port data is integrated with customer data to create an integrated database. A plurality of ports is assigned to a plurality of groups in the integrated database based on applying a set of user defined rules, wherein at least one of the plurality of ports is assigned to multiple groups. Port data and customer data associated with a group selected from the plurality of groups is displayed.