Patents by Inventor Tola Dalton

Tola Dalton has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8438050
    Abstract: A method and system that allows a user to file a complaint related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via a server: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.
    Type: Grant
    Filed: June 14, 2012
    Date of Patent: May 7, 2013
  • Publication number: 20120253854
    Abstract: A method and system that allows a user to file a complaint related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via a server: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.
    Type: Application
    Filed: June 14, 2012
    Publication date: October 4, 2012
  • Patent number: 8209228
    Abstract: A method and system that allows a user to report fraud and submit a request for compensation related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via the network-based transaction facility: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, receiving a request for compensation related to the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.
    Type: Grant
    Filed: January 10, 2011
    Date of Patent: June 26, 2012
  • Publication number: 20110197208
    Abstract: A method is described that comprises providing a cultural specific on-line commerce experience for an end user by translating an action of the end user into a standard format used by an on-line auctioneer and by causing the translated action to be sent over a network. The action is taken through a cultural specific end user interface. The standard format is used by an on-line commerce service's back end application software to recognize end user actions originating from experiences that include the cultural specific on-line experience as well as experiences other than the cultural specific on-line experience. The action that is translated into the standard format is to be sent into a network so that it can be received by the on-line commerce service's back-end resources and recognized by the back-end application software.
    Type: Application
    Filed: April 15, 2011
    Publication date: August 11, 2011
    Applicant: eBay Inc.
    Inventors: Petra Hofer, Chenggang Luan, Tola Dalton, Krishna Somayajula, Peter Johnson, Masaki Sawanobori
  • Patent number: 7953638
    Abstract: A method is described that comprises providing a cultural specific on-line commerce experience for an end user by translating an action of the end user into a standard format used by an on-line auctioneer and by causing the translated action to be sent over a network. The action is taken through a cultural specific end user interface. The standard format is used by an on-line commerce service's back end application software to recognize end user actions originating from experiences that include the cultural specific on-line experience as well as experiences other than the cultural specific on-line experience. The action that is translated into the standard format is to be sent into a network so that it can be received by the on-line commerce service's back-end resources and recognized by the back-end application software.
    Type: Grant
    Filed: December 19, 2003
    Date of Patent: May 31, 2011
    Assignee: eBay Inc.
    Inventors: Petra Hofer, Chenggang Luan, Tola Dalton, Krishna Somayajula, Peter Johnson, Masaki Sawanobori
  • Publication number: 20110106661
    Abstract: A method and system that allows a user to report fraud and submit a request for compensation related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via the network-based transaction facility: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, receiving a request for compensation related to the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.
    Type: Application
    Filed: January 10, 2011
    Publication date: May 5, 2011
  • Patent number: 7877278
    Abstract: A method and system that allows a user to report fraud and claim insurance related to network-based transactions. A submission of a complaint is facilitated to a network-based facility in which the complaint relates to a network-based transaction. The complaint is associated with an identifier. A resolution of the complaint associated with the identifier is facilitated, and if the complaint is not resolved, an insurance claim is facilitated for the unresolved complaint.
    Type: Grant
    Filed: May 30, 2000
    Date of Patent: January 25, 2011
  • Publication number: 20050075942
    Abstract: A method is described that comprises providing a cultural specific on-line commerce experience for an end user by translating an action of the end user into a standard format used by an on-line auctioneer and by causing the translated action to be sent over a network. The action is taken through a cultural specific end user interface. The standard format is used by an on-line commerce service's back end application software to recognize end user actions originating from experiences that include the cultural specific on-line experience as well as experiences other than the cultural specific on-line experience. The action that is translated into the standard format is to be sent into a network so that it can be received by the on-line commerce service's back-end resources and recognized by the back-end application software.
    Type: Application
    Filed: December 19, 2003
    Publication date: April 7, 2005
    Inventors: Petra Hofer, Chenggang Luan, Tola Dalton, Krishna Somayajula, Peter Johnson, Masaki Sawanobori