Patents by Inventor Tom Trinneer

Tom Trinneer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Local intercept methods, such as applications for providing customer assistance for training, information calls and diagnostics
    Patent number: 8301123
    Abstract: A method of displaying a tutorial to a user of a mobile device is disclosed. In some examples, the mobile device receives an input associated with one or more user functions of the mobile device and launches a locally based application in response to the received input. The locally based application may output instructions to the user explaining to the user how to implement the one or more user functions.
    Type: Grant
    Filed: June 23, 2006
    Date of Patent: October 30, 2012
    Assignee: Nuance Communications, Inc.
    Inventors: Brian Roundtree, Kevin Allan, Tom Trinneer
  • LOCAL INTERCEPT METHODS, SUCH AS APPLICATIONS FOR PROVIDING CUSTOMER ASSISTANCE FOR TRAINING, INFORMATION CALLS AND DIAGNOSTICS
    Publication number: 20100056114
    Abstract: A method of displaying a tutorial to a user of a mobile device is disclosed. In some examples, the mobile device receives an input associated with one or more user functions of the mobile device and launches a locally based application in response to the received input. The locally based application may output instructions to the user explaining to the user how to implement the one or more user functions.
    Type: Application
    Filed: June 23, 2006
    Publication date: March 4, 2010
    Inventors: Brian Roundtree, Kevin Allan, Tom Trinneer