Abstract: Methods for modifying a patrol route of a safety officer include monitoring persons within geographic areas, identifying a safety officer, tracking an elapsed time value for each of the persons indicating a respective quantity of time since a person has been within a threshold proximity to the safety officer, determining a total elapsed time value for each of the geographic areas based on the respective elapsed time values for each of the persons currently located in the geographic area, determining that a patrol route of the safety officer should be modified based on the total elapsed time value for each of the geographic areas, modifying the patrol route of the safety officer, and transmitting the modified patrol route to the safety officer. The modified patrol route indicates that the safety officer is to patrol a given geographic area of the geographic areas.

Abstract: A process and system for managing incoming video emergency calls (VECs) at a command center relative to an incident includes receiving first and second VECs from respective first and second recording and transmitting devices reflecting a first incident. Identifying the second VEC as a preferred one of the first and second VECs based on one or both of a quality and a field-of-view between the first and second VECs, and responsively causing the identified second VEC to be forwarded to a first live call taker and the first VEC to a VEC monitoring bot configured to continue to monitor video content of the first VEC and refrain from forwarding the first VEC to the first live call taker. The first VEC may be forwarded to the first live call taker at a lower relative resolution.

Abstract: Methods for modifying a patrol route of a safety officer include monitoring persons within geographic areas, identifying a safety officer, tracking an elapsed time value for each of the persons indicating a respective quantity of time since a person has been within a threshold proximity to the safety officer, determining a total elapsed time value for each of the geographic areas based on the respective elapsed time values for each of the persons currently located in the geographic area, determining that a patrol route of the safety officer should be modified based on the total elapsed time value for each of the geographic areas, modifying the patrol route of the safety officer, and transmitting the modified patrol route to the safety officer. The modified patrol route indicates that the safety officer is to patrol a given geographic area of the geographic areas.

Abstract: A system and method for controlling an electronic gaming machine (“EGM”) from a mobile device during a remote access play session. The EGM is switched between a local access mode in which the inputs on the EGM are active and a remote access mode in which the inputs on the EGM are de-activated and a player interfaces the EGM using a mobile device such as a smartphone or a tablet computer. During remote access play sessions, all critical game play operations continue to be performed exclusively on the EGM and not on the mobile device. Critical game play operations include random number generation and determination of game outcome. Game content, including video, screenshot images and audio of the game is transmitted to the mobile device for display to the player. Player input and selections are made on the mobile device.

Abstract: A system and method for controlling an electronic gaming machine (“EGM”) from a mobile device during a remote access play session. The EGM is switched between a local access mode in which the inputs on the EGM are active and a remote access mode in which the inputs on the EGM are de-activated and a player interfaces the EGM using a mobile device such as a smartphone or a tablet computer. During remote access play sessions, all critical game play operations continue to be performed exclusively on the EGM and not on the mobile device. Critical game play operations include random number generation and determination of game outcome. Game content, including video, screenshot images and audio of the game is transmitted to the mobile device for display to the player. Player input and selections are made on the mobile device.

Abstract: A system and method for controlling an electronic gaming machine (“EGM”) from a mobile device during a remote access play session. The EGM is switched between a local access mode in which the inputs on the EGM are active and a remote access mode in which the inputs on the EGM are de-activated and a player interfaces the EGM using a mobile device such as a smartphone or a tablet computer. During remote access play sessions, all critical game play operations continue to be performed exclusively on the EGM and not on the mobile device. Critical game play operations include random number generation and determination of game outcome. Game content, including video, screenshot images and audio of the game is transmitted to the mobile device for display to the player. Player input and selections are made on the mobile device.

Abstract: A system and method for controlling an electronic gaming machine (“EGM”) from a mobile device during a remote access play session. The EGM is switched between a local access mode in which the inputs on the EGM are active and a remote access mode in which the inputs on the EGM are de-activated and a player interfaces the EGM using a mobile device such as a smartphone or a tablet computer. During remote access play sessions, all critical game play operations continue to be performed exclusively on the EGM and not on the mobile device. Critical game play operations include random number generation and determination of game outcome. Game content, including video, screenshot images and audio of the game is transmitted to the mobile device for display to the player. Player input and selections are made on the mobile device.

Abstract: A system and method for controlling an electronic gaming machine (“EGM”) from a mobile device during a remote access play session. The EGM is switched between a local access mode in which the inputs on the EGM are active and a remote access mode in which the inputs on the EGM are de-activated and a player interfaces the EGM using a mobile device such as a smartphone or a tablet computer. During remote access play sessions, all critical game play operations continue to be performed exclusively on the EGM and not on the mobile device. Critical game play operations include random number generation and determination of game outcome. Game content, including video, screenshot images and audio of the game are transmitted to the mobile device for display to the player. Player input and selections are made on the mobile device.

Abstract: A system and method for controlling an electronic gaming machine (“EGM”) from a mobile device during a remote access play session. The EGM is switched between a local access mode in which the inputs on the EGM are active and a remote access mode in which the inputs on the EGM are de-activated and a player interfaces the EGM using a mobile device such as a smartphone or a tablet computer. During remote access play sessions, all critical game play operations continue to be performed exclusively on the EGM and not on the mobile device. Critical game play operations include random number generation and determination of game outcome. Game content, including video, screenshot images and audio of the game are transmitted to the mobile device for display to the player. Player input and selections are made on the mobile device.