Abstract: A method and system provide for detecting an incoming call that invokes a first application in a communication session; detecting an indication that a second application is to be invoked by the first application in the communication session; generating an outgoing internal communication leg to handle an invocation of the second application; identifying that a parameter is generated during execution of the first application; and passing the parameter to the second application via the outgoing internal communication leg.

Abstract: Disclosed are systems, methods, and non-transitory computer-readable media for a programmable voice extension framework. A voice extension framework allows customers to develop and implement voice extensions that extend a base set of features and functionality provided by a cloud-based communication platform. The voice extension framework provides a standardized voice extension Application Programming Interface (API) that can be used to develop the voice extensions. Once developed, the voice extension (e.g., piece of software) is added to an extension repository maintained by the cloud-based communication platform, where it may be invoked (e.g., called) to provide the additional feature or functionality. For example, the voice extension may be invoked through use of an extension name designated to the voice extension.

Abstract: A system and method comprising configuring a conversation resource for an account within a communication platform; registering a set of endpoints as participants of the conversation resource; establishing a synchronous media communication session of the conversation resource according to at least the set of endpoints; maintaining the state of the conversation resource in synchronization with events of the synchronous media communication session; and servicing at least one programmatic interface to the conversation resource.

Abstract: A system and method comprising configuring a conversation resource for an account within a communication platform; registering a set of endpoints as participants of the conversation resource; establishing a synchronous media communication session of the conversation resource according to at least the set of endpoints; maintaining the state of the conversation resource in synchronization with events of the synchronous media communication session; and servicing at least one programmatic interface to the conversation resource.