Patents by Inventor Tracy A. Tindall
Tracy A. Tindall has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 10503386Abstract: Disclosed is a novel system and process for launching a messaging window such as a chat bot, especially in a mobile platforms such a smart phones and tablets. The process begins with displaying a web page with webpage contents in a browser window with a primary top bar and a display window. In response to receiving user input to scroll the webpage contents of the browser window are scrolled in a horizontal direction, a vertical direction, or a combination thereof. Also, a secondary top bar, as a previously invisible graphical element within the webpage contents of the web page is now displayed in substantial position and with the substantially the same appearance to look like the primary the top bar. In response to receiving user input in the vicinity of the secondary top bar, the system triggers a presentation of a messaging window or chat window.Type: GrantFiled: February 11, 2019Date of Patent: December 10, 2019Assignee: Please Don't Go, LLC.Inventors: Pavel S. Kilchenko, Gene I. Kofman, Michael G. Makar, Tracy A. Tindall
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Publication number: 20190171351Abstract: Disclosed is a novel system and process for launching a messaging window such as a chat bot, especially in a mobile platforms such a smart phones and tablets. The process begins with displaying a web page with webpage contents in a browser window with a primary top bar and a display window. In response to receiving user input to scroll the webpage contents of the browser window are scrolled in a horizontal direction, a vertical direction, or a combination thereof. Also, a secondary top bar, as a previously invisible graphical element within the webpage contents of the web page is now displayed in substantial position and with the substantially the same appearance to look like the primary the top bar. In response to receiving user input in the vicinity of the secondary top bar, the system triggers a presentation of a messaging window or chat window.Type: ApplicationFiled: February 11, 2019Publication date: June 6, 2019Inventors: Pavel S. KILCHENKO, Gene I. KOFMAN, Michael G. MAKAR, Tracy A. TINDALL
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Patent number: 10203861Abstract: A system and process for launching a messaging window such as a chat bot, especially on a mobile platform, such a smart phones and tablets, is described. The process begins with displaying a web page with webpage contents in a browser window with a primary top bar and a display window. In response to receiving user input to scroll the webpage contents of the browser window are scrolled in a horizontal direction, a vertical direction, or a combination thereof. Also, a secondary top bar, as a previously invisible graphical element within the webpage contents of the web page is now displayed in substantial position and with the substantially the same appearance to look like the primary the top bar. In response to receiving user input in the vicinity of the secondary top bar, the system triggers a presentation of a messaging window or chat window.Type: GrantFiled: July 1, 2016Date of Patent: February 12, 2019Assignee: Please Don't Go, LLC.Inventors: Pavel S. Kilchenko, Gene I. Kofman, Michael G. Makar, Tracy A. Tindall
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Publication number: 20160313906Abstract: Disclosed is a novel system and process for launching a messaging window such as a chat bot, especially in a mobile platforms such a smart phones and tablets. The process begins with displaying a web page with webpage contents in a browser window with a primary top bar and a display window. In response to receiving user input to scroll the webpage contents of the browser window are scrolled in a horizontal direction, a vertical direction, or a combination thereof. Also, a secondary top bar, as a previously invisible graphical element within the webpage contents of the web page is now displayed in substantial position and with the substantially the same appearance to look like the primary the top bar. In response to receiving user input in the vicinity of the secondary top bar, the system triggers a presentation of a messaging window or chat window.Type: ApplicationFiled: July 1, 2016Publication date: October 27, 2016Applicant: Please Don't Go, LLC.Inventors: Pavel S. KILCHENKO, Gene I. KOFMAN, Michael G. MAKAR, Tracy A. TINDALL
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Patent number: 8949377Abstract: The present invention is uniquely designed to interact with web retailer's customers with real agent reaction times as they give astute answers directly concerning web retailer's products and goals. The entire process is manageable through a third-party website which includes scripting, settings and other parameters selected by the web retailer. An artificial intelligence engine uses the combination of Bayesian probability keyword selection, natural language parsing and regular expression processing. The technology updates its response database with every client interaction-learning always takes place as it simulates a live agent, in real time. Every client interaction is recorded and analyzed, and as a result of the analysis the changes in the answer database are made.Type: GrantFiled: April 11, 2011Date of Patent: February 3, 2015Assignee: The DelFin Project, Inc.Inventors: Michael G. Makar, Joseph M. Mosley, Tracy A. Tindall, Gene I. Kofman
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Publication number: 20140279050Abstract: Disclosed is a novel system and process for presenting a customized chatbot. The transaction in one example is a sales transactions. Information is retrieved that is associated with the user or customer. The information includes demographic information of the user or behavioral information of the first party, or a combination of both. A chatbot is presented on the system of the user as of a messaging window of a web page document of an entity selling a good or a service. The messaging window is customized to the end user based on the demographic information of the first party, or the behavioral information of the first party or a combination of both. The messaging window is customized to include one or more of an initial greeting, an appearance of the messaging window, and a picture of an agent.Type: ApplicationFiled: May 27, 2014Publication date: September 18, 2014Applicant: THE DELFIN PROJECT, INC.Inventors: Michael G. MAKAR, Tracy A. TINDALL
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Patent number: 8738739Abstract: Disclosed is a novel system and process to use information gathered by a chatbot system including explanations why a potential customer is discontinuing a transaction. The transaction in one example is a sales transaction. This information is associated with the potential customer. Using this information, the present invention enhances the message targeting by advertisers and remarketing system for the identified potential customer. The advertisers and remarketing systems use the information from the chatbot system to automatically select messaging and advertisements.Type: GrantFiled: October 20, 2011Date of Patent: May 27, 2014Assignee: The Delfin Project, Inc.Inventors: Michael G. Makar, Tracy A. Tindall
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Publication number: 20120095835Abstract: Disclosed is a novel system and process to use information gathered by a chatbot system including explanations why a potential customer is discontinuing a transaction. The transaction in one example is a sales transaction. This information is associated with the potential customer. Using this information, the present invention enhances the message targeting by advertisers and remarketing system for the identified potential customer. The advertisers and remarketing systems use the information from the chatbot system to automatically select messaging and advertisements.Type: ApplicationFiled: October 20, 2011Publication date: April 19, 2012Applicant: THE DELFIN PROJECT, INC.Inventors: Michael G. MAKAR, Tracy A. TINDALL
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Publication number: 20110213642Abstract: The present invention is uniquely designed to interact with web retailer's customers with real agent reaction times as they give astute answers directly concerning web retailer's products and goals. The entire process is manageable through a third-party website which includes scripting, settings and other parameters selected by the web retailer. An artificial intelligence engine uses the combination of Bayesian probability keyword selection, natural language parsing and regular expression processing. The technology updates its response database with every client interaction-learning always takes place as it simulates a live agent, in real time. Every client interaction is recorded and analyzed, and as a result of the analysis the changes in the answer database are made.Type: ApplicationFiled: April 11, 2011Publication date: September 1, 2011Applicant: THE DELFIN PROJECT, INC.Inventors: Michael G. MAKAR, Joseph M. MOSLEY, Tracy A. TINDALL, Gene I. KOFMAN
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Patent number: 7962578Abstract: The present invention is uniquely designed to interact with web retailer's customers with real agent reaction times as they give astute answers directly concerning web retailer's products and goals. The entire process is manageable through a third-party website which includes scripting, settings and other parameters selected by the web retailer. An artificial intelligence engine uses the combination of Bayesian probability keyword selection, natural language parsing and regular expression processing. The technology updates its response database with every client interaction-learning always takes place as it simulates a live agent, in real time. Every client interaction is recorded and analyzed, and as a result of the analysis the changes in the answer database are made.Type: GrantFiled: May 21, 2008Date of Patent: June 14, 2011Assignee: The Delfin Project, Inc.Inventors: Michael G. Makar, Joseph M. Mosley, Tracy A. Tindall, Gene I. Kofman
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Publication number: 20090292778Abstract: The present invention is uniquely designed to interact with web retailer's customers with real agent reaction times as they give astute answers directly concerning web retailer's products and goals. The entire process is manageable through a third-party website which includes scripting, settings and other parameters selected by the web retailer. An artificial intelligence engine uses the combination of Bayesian probability keyword selection, natural language parsing and regular expression processing. The technology updates its response database with every client interaction-learning always takes place as it simulates a live agent, in real time. Every client interaction is recorded and analyzed, and as a result of the analysis the changes in the answer database are made.Type: ApplicationFiled: May 21, 2008Publication date: November 26, 2009Applicant: THE DELFIN PROJECT, INC.Inventors: MICHAEL G. MAKAR, Joseph M. Mosley, Tracy A. Tindall, Gene I. Kofman
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Patent number: 6708203Abstract: A method is illustrated in the flow diagram 100 of FIG. 1. A processor 1001 renders a message 1025 for the processor operator's education during times of processor latency 1015, such as dialing onto any network, such as the Internet. This wait time 1017 is normally non-productive, and therefore can be used in such a way as to be non-invasive. It is also understood that this time is short, so as to make other actions, such as getting up from the desk, not attractive. Finally, even if the wait time was, or became, very short, the present invention provides the first message 1025 to the process operator that has been filtered. This filtering is a balance of the message owner's willingness to out bid other messages, the time of the day, the location of the operator, and finally the operator's likes and dislikes.Type: GrantFiled: July 6, 1999Date of Patent: March 16, 2004Assignee: The DelFin Project, Inc.Inventors: Michael G. Makar, Joseph M. Mosley, Tracy A. Tindall
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Patent number: 6564108Abstract: A method to present auxiliary lighting for enhancing a scene during a multimedia presentation. The method in photonic enclosure comprising the steps of: coupling one or more illumination sources over a network, so that at least one illumination source of the one or more illumination sources is capable of being uniquely addressed; displaying a multimedia presentation; reading a series of preprogrammed illumination identifiers stored in computer readable medium corresponding with the primary multimedia presentation; interpreting one or more illumination identifiers to set one or more illumination sources for a period of time and to set the address of at least one of the one or more illumination sources; and sending a set signal in response to the interpretation of the one more illumination identifiers to one or more illumination sources over the network. In another embodiment, a gaming helmet is disclosed as the photonic enclosure used to carry out the above method.Type: GrantFiled: June 7, 2000Date of Patent: May 13, 2003Assignee: The DelFin Project, Inc.Inventors: Michael G. Makar, Joseph M. Mosley, Tracy A. Tindall