Abstract: An integrated help content viewer (user interface) is provided that gives a consistent user interface across multiple applications and that smoothly transitions between offline and online help content sources. A single client-side help content viewer is provided that is displayed over or adjacent to a given application user interface (e.g., word processor work space) for allowing a query of offline or online help content associated with a given topic. The help content viewer may be pinned to a user interface associated with a given application so that the help content viewer remains in a position above the user interface even if a user interface of a different application is launched.

Abstract: During a training course, a user may select a practice session and practice using the application that is the basis of the course. A practice link is provided to the user which, when selected, launches an instance of the application. A template may also be loaded by the application that is based on the particular training session. The template may include a practice document and information relating to training content. When the practice session is initiated, a training window is displayed next to the application window that provides the user with training content for the practice session. The training content helps to guide the user through the practice session. After the user has finished practicing within the application, they may return to the point in the training course before the practice session was initiated. If desired, the user can choose to return to the practice session at any time during the training course.