Abstract: A method, a system, and computer readable medium comprising instructions for image capture to enforce remote agent adherence. The method comprises a first computer receiving an authentication request. The method also comprises a client component executing on the first computer detecting the authentication request and the client component, based on detecting the authentication request, causing a digital image to be captured. The method also comprises the first computer transmitting the digital image to a second computer, the second computer analyzing the digital image, and the second computer authenticating the digital image based on the analysis.

Abstract: The illustrative embodiments described herein provide systems and methods for authenticating a customer in an online transaction. In one embodiment, a method includes initiating, in conjunction with an online transaction, an authentication query via a communication device associated with a customer in the online transaction, receiving customer authentication data from the communication device, sending the customer authentication data to a third-party authentication server to authenticate the customer using the customer authentication data, receiving a determination from the third-party authentication server whether the customer is authenticated, and allowing the online transaction to proceed in response to receiving the determination that the customer is authenticated.

Abstract: A method, a system, and computer readable medium comprising instructions for image capture to enforce remote agent adherence. The method comprises a first computer receiving an authentication request. The method also comprises a client component executing on the first computer detecting the authentication request and the client component, based on detecting the authentication request, causing a digital image to be captured. The method also comprises the first computer transmitting the digital image to a second computer, the second computer analyzing the digital image, and the second computer authenticating the digital image based on the analysis.

Abstract: An exhaust casing for use with a turbocharger includes a hollow body that has two mutually opposed large walls, which extend along first and second major dimensions of the hollow body and are spaced apart by a minor dimension of the hollow body, the hollow body defining a plenum and an inlet nozzle opening into the plenum along the minor dimension of the hollow body. The casing further includes an outlet nozzle opening from the plenum along one of the major dimensions of the hollow body.

Abstract: A method, a computer readable medium, and a system for managing agent login to multiple bridges are provided. The method comprises reserving at least one bridge for at least one agent, creating a first queue for the at least one bridge, the first queue comprising the at least one agent, monitoring efficiency of the at least one bridge, determining if a need for a first bridge of the at least one bridge is high, creating a second queue for the first bridge of the at least one bridge if the need for the first bridge of the at least one bridge is high, assigning at least one agent from the first queue to the second queue, and moving the at least one agent up in the second queue.

Abstract: The illustrative embodiments described herein provide systems and methods for authenticating a customer in an online transaction. In one embodiment, a method includes initiating, in conjunction with an online transaction, an authentication query via a communication device associated with a customer in the online transaction, receiving customer authentication data from the communication device, sending the customer authentication data to a third-party authentication server to authenticate the customer using the customer authentication data, receiving a determination from the third-party authentication server whether the customer is authenticated, and allowing the online transaction to proceed in response to receiving the determination that the customer is authenticated.

Abstract: A charge air cooler cover includes a nozzle configured for connection to an outlet of a compressor for receiving charge air, a tray configured for connection to an inlet of a charge air cooler, and a plenum leading from the nozzle to a plurality of passages defined by a plurality of ribs. The plurality of passages connects the plenum to the tray. The ribs and the tray are arranged to achieve substantially uniform charge air velocity across the inlet of the charge air cooler, in at least one mode of operation.

Abstract: A method, a computer readable medium, and a system for managing agent login to multiple bridges are provided. The method comprises reserving at least one bridge for at least one agent, creating a first queue for the at least one bridge, the first queue comprising the at least one agent, monitoring efficiency of the at least one bridge, determining if a need for a first bridge of the at least one bridge is high, creating a second queue for the first bridge of the at least one bridge if the need for the first bridge of the at least one bridge is high, assigning at least one agent from the first queue to the second queue, and moving the at least one agent up in the second queue.

Abstract: A duct for connection between an exhaust manifold and a high-pressure turbine inlet include a cylindrical duct body defining a longitudinal axis. A frustoconical outlet nozzle connected at one end of the duct body and extending at about eighty-five degrees from the longitudinal axis. The duct further includes an inlet bell connected at the other end of the duct body and extending at about fifty degrees from the longitudinal axis.

Abstract: A method, a system, and computer readable medium comprising instructions for image capture to enforce remote agent adherence. The method comprises a first computer receiving an authentication request. The method also comprises a client component executing on the first computer detecting the authentication request and the client component, based on detecting the authentication request, causing a digital image to be captured. The method also comprises the first computer transmitting the digital image to a second computer, the second computer analyzing the digital image, and the second computer authenticating the digital image based on the analysis.

Abstract: A method, a computer readable medium and a system of multi-domain login and messaging are provided. The method for multi-domain login comprises inputting a local password by an agent, accessing a password vault with the local password, and retrieving at least one hidden password from the password vault, and logging the agent into at least one agent application using the at least one hidden password. The method for multi-domain messaging comprises retrieving information of an agent from a database, retrieving at least one skill group to which the agent belongs from the information, retrieving a message linked to the at least one skill group, and sending the message to the agent.

Abstract: A duct for connection between an exhaust manifold and a high-pressure turbine inlet include a cylindrical duct body defining a longitudinal axis. A frustoconical outlet nozzle connected at one end of the duct body and extending at about eighty-five degrees from the longitudinal axis. The duct further includes an inlet bell connected at the other end of the duct body and extending at about fifty degrees from the longitudinal axis.

Abstract: A charge air cooler cover includes a nozzle configured for connection to an outlet of a compressor for receiving charge air, a tray configured for connection to an inlet of a charge air cooler, and a plenum leading from the nozzle to a plurality of passages defined by a plurality of ribs. The plurality of passages connects the plenum to the tray. The ribs and the tray are arranged to achieve substantially uniform charge air velocity across the inlet of the charge air cooler, in at least one mode of operation.

Abstract: An exhaust casing for use with a turbocharger includes a hollow body that has two mutually opposed large walls, which extend along first and second major dimensions of the hollow body and are spaced apart by a minor dimension of the hollow body, the hollow body defining a plenum and an inlet nozzle opening into the plenum along the minor dimension of the hollow body. The casing further includes an outlet nozzle opening from the plenum along one of the major dimensions of the hollow body.

Abstract: A method, a computer readable medium and a system of multi-domain login and messaging are provided. The method for multi-domain login comprises inputting a local password by an agent, accessing a password vault with the local password, and retrieving at least one hidden password from the password vault, and logging the agent into at least one agent application using the at least one hidden password. The method for multi-domain messaging comprises retrieving information of an agent from a database, retrieving at least one skill group to which the agent belongs from the information, retrieving a message linked to the at least one skill group, and sending the message to the agent.

Abstract: A method, a computer readable medium and a system of multi-domain login and messaging are provided. The method for multi-domain login comprises inputting a local password by an agent, accessing a password vault with the local password, and retrieving at least one hidden password from the password vault, and logging the agent into at least one agent application using the at least one hidden password. The method for multi-domain messaging comprises retrieving information of an agent from a database, retrieving at least one skill group to which the agent belongs from the information, retrieving a message linked to the at least one skill group, and sending the message to the agent.