Patent number: 12282305
Abstract: A method including training, by one or more processors, a generative AI model using first operating data from building equipment and a plurality of first service reports indicating a plurality of first problems associated with the building equipment. The method may include predicting, by the one or more processors using the generative AI model, one or more future problems likely to occur with the building equipment based on second operating data from the building equipment. The method may include automatically initiating, by the one or more processors, one or more actions to prevent the one or more future problems from occurring or mitigate an effect of the one or more future problems.
Type:
Grant
Filed:
January 22, 2024
Date of Patent:
April 22, 2025
Assignee:
TYCO FIRE & SECURITY GMBH
Inventors:
Julie J. Brown, Young M. Lee, Rajiv Ramanasankaran, Sastry K M Malladi, Michael Tenbrock, Levent Tinaz, Samuel A. Girard, David S. Elario, Juliet A Pagliaro Herman, Miguel Galvez, Trent M. Swanson, John F. Kuchler, Deepak Budhiraja, Daniela M. Natali, Josip Lazarevski, Scott Deering, Gary W. Gavin, Kristen Sheppard-Guzelaydin, James Young, Prashanthi Sudhakar, Kaleb Luedtke, Karl F. Reichenberger, Wenwen Zhao, Adam R. Grabowski, Lauren C. Dern, Nicole A. Madison, Dana S. Petersen, Nevin L. Forry, Pedriant Pena, Ghassan R. Hamoudeh, Ryan G Danielson
Patent number: 12242937
Abstract: A method including training, by one or more processors, a generative AI model using a plurality of first service requests handled by technicians for servicing building equipment. The generative AI model may be trained to predict root causes of a plurality of first problems corresponding to the plurality of first service requests. The method may include receiving, by the one or more processors, a second service request for servicing building equipment. The method may include predicting, by the one or more processors using the generative AI model, a root cause of a second problem corresponding to the second service request based on characteristics of the second service request and one or more patterns or trends identified from the plurality of first service requests using the generative AI model.
Type:
Grant
Filed:
January 22, 2024
Date of Patent:
March 4, 2025
Assignee:
Tyco Fire & Security GmbH
Inventors:
Julie J. Brown, Young M. Lee, Rajiv Ramanasankaran, Sastry KM Malladi, Michael Tenbrock, Levent Tinaz, Samuel A Girard, David S. Elario, Juliet A Pagliaro Herman, Miguel Galvez, Trent M. Swanson, John F. Kuchler, Deepak Budhiraja, Daniela M. Natali, Josip Lazarevski, Scott Deering, Gary W. Gavin, Kristen Sheppard-Guzelaydin, James Young, Prashanthi Sudhakar, Kaleb Luedtke, Karl F. Reichenberger, Wenwen Zhao, Adam R. Grabowski, Lauren C. Dern, Nicole A. Madison, Dana S. Petersen, Nevin L. Forry, Pedriant Pena, Ghassan R. Hamoudeh, Ryan G. Danielson