Patents by Inventor Tricia Walker

Tricia Walker has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10860593
    Abstract: Systems and methods for ranking and appraising leads according to their quality are disclosed. The disclosed method operates within a systems' architecture configured to rank and auction leads. One or more client computing devices allow an agent to request for the ranking and appraisal of a set of leads. Following the request, a ranking module implements one or more software modules for assessing the quality of each lead and ranks the set of leads according to a quality criterion. Next, a price modeling module defines a floor price for the set of leads. The solutions derived from the software modules are stored in an internal database where they are available to other software modules operating within the system architecture for ranking and auction leads. In some embodiments, the ranking results are used for tracking results and developing insight about the value of leads and the effectiveness of the ranking method.
    Type: Grant
    Filed: July 9, 2019
    Date of Patent: December 8, 2020
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10846352
    Abstract: A method of identifying potential clients from aggregate sources for an insurance company is disclosed. The disclosed method includes an external database, a profile analyzer, and a profile database. A Profile Analyzer is configured to retrieve a set of search results from an external database and may use predictive analytics to extract information from the data retrieved. Further analysis of this data is filtered and may be used to predict trends and consumer behavior patterns. Profile analyzer generates potential client profiles. The client profiles are stored in a profile database operatively coupled with the profile analyzer. Clients profile includes metadata associated with weighted coefficient used for estimating a suitable list of potential clients.
    Type: Grant
    Filed: July 9, 2019
    Date of Patent: November 24, 2020
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10795956
    Abstract: A method of identifying potential clients from aggregate sources for an insurance company is disclosed. The disclosed method includes an external database, a profile analyzer, and a profile database. A Profile Analyzer is configured to retrieve a set of search results from an external database and may use predictive analytics to extract information from the data retrieved. Further analysis of this data is filtered and may be used to predict trends and consumer behavior patterns. Profile analyzer generates potential client profiles. The client profiles are stored in a profile database operatively coupled with the profile analyzer. Clients profile includes metadata associated with weighted coefficient used for estimating a suitable list of potential clients.
    Type: Grant
    Filed: April 25, 2019
    Date of Patent: October 6, 2020
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10769728
    Abstract: A method for matching insurance products to orphan policyholders may enable an insurance company to automatically identify sales value and propensity to sales of a list of orphan policyholders, among other characteristics, by using collaborative filtering techniques and learning algorithms. The method may further enable for automated marketing and sales and may reduce internal costs which may be further transferred to customers as a discount and provide a competitive edge within the insurance industry.
    Type: Grant
    Filed: May 31, 2018
    Date of Patent: September 8, 2020
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10755355
    Abstract: Systems and methods can present a financial plan that is based upon a customized selection of goals on a user interface, whereby a set of shapes representing goals can be configured along a timeline and data representing those goals can be edited, which dynamically adjusts a financial plan algorithm to provide a solution in a more dynamic and on demand approach than conventional solutions.
    Type: Grant
    Filed: December 21, 2015
    Date of Patent: August 25, 2020
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker, Yaron Ben-Zvi
  • Patent number: 10565602
    Abstract: A method and system for obtaining leads based on data derived from a variety of sources is disclosed. The method is executed by a system that includes a data processing module within a leads management system, among others system components. The data processing module scans one or more external data sources; collects lead data from those sources; analyzes the data collected; identifies attributes of interest about one or more potential quality leads; identifies one or more high quality leads; creates a profile for those high quality leads; stores those profiles in an internal database; and generates a list of one or more high quality leads.
    Type: Grant
    Filed: February 21, 2018
    Date of Patent: February 18, 2020
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10489861
    Abstract: The embodiments recite systems and methods that improve the traditional underwriting process within a financial institution. These embodiments produce an underwriting model that emulates the resolution patterns of top performing underwriters. The underwriting model once is built and tested is incorporated into decision tools that provide underwriters with insightful advices when underwriting a client. The embodiments use statistical learning techniques such as support vector machine and logistic regression. These techniques can assume a linear or nonlinear relationship between factors and risk classes. Furthermore, the underwriting model also uses artificial intelligence tools such as expert systems and fuzzy logic. A company's underwriting standards and best underwriting practices may be updated periodically so that underwriting model based on decision heuristic keep improving the quality of its output over time.
    Type: Grant
    Filed: December 23, 2014
    Date of Patent: November 26, 2019
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10489860
    Abstract: Methods and systems for developing profitable convertible term products are disclosed. The methods include the disaggregation of the pricing of existing term products and the use of big data analytics to identify opportunities to improve the acceptance of the product within a particular share of the market. Then, a pricing model and a selling model are built to test the product.
    Type: Grant
    Filed: December 19, 2014
    Date of Patent: November 26, 2019
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10467303
    Abstract: System and methods for an agent tool that identifies high value targets within a particular area, based on an individual's social media activity are disclosed. A computing device displays a user interface generated by an analysis module, and receives an agent's search criteria. Then, the analysis module scans a plurality of social media sites and selects the profile of individuals according to the search criteria. Next, the analysis module identifies the profile of members who are associated to the profile of each previously selected individual, and compares them with the profile of pleased customers. If both profiles match, then the analysis module has identified a high value target. The system also provides the full profile of each high value target found, when needed. The agent tool identifies high value targets in a simpler, less time-consuming and inexpensive way, while increasing the company's revenue.
    Type: Grant
    Filed: December 19, 2014
    Date of Patent: November 5, 2019
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10394834
    Abstract: Systems and methods for ranking and appraising leads according to their quality are disclosed. The disclosed method operates within a systems' architecture configured to rank and auction leads. One or more client computing devices allow an agent to request for the ranking and appraisal of a set of leads. Following the request, a ranking module implements one or more software modules for assessing the quality of each lead and ranks the set of leads according to a quality criterion. Next, a price modeling module defines a floor price for the set of leads. The solutions derived from the software modules are stored in an internal database where they are available to other software modules operating within the system architecture for ranking and auction leads. In some embodiments, the ranking results are used for tracking results and developing insight about the value of leads and the effectiveness of the ranking method.
    Type: Grant
    Filed: October 22, 2018
    Date of Patent: August 27, 2019
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10366412
    Abstract: Methods and systems determine the protection needs and cross-selling capability to RS clients. A retirement protection system includes one or more software modules that interact with each other and are used to determine and identify the protection needs of high propensity clients, and develop strategies to cross-sell annuity/life products to those clients. The retirement protection system includes different components which may be implemented through one or more software modules running on a computing device. The retirement protection system involves the analysis of a sample of RS clients to determine cross selling capability of life, disability income, and annuity products. Additionally, the retirement protection system implements an experimental approach to pilot and refine the direct marketing model in order to create campaigns for high propensity target clients or groups.
    Type: Grant
    Filed: December 19, 2014
    Date of Patent: July 30, 2019
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10325243
    Abstract: A system and a method for identifying and ranking agents are disclosed herein. The system includes an analytics engine which retrieves information from external and internal databases. The analytics engine uses the information retrieved from these databases, in addition to one or more success factors or key attributes, to identify and rank prospective agents. The analytics engine can also match one or more prospective agents with a general agent and provide ranking and performance assessment reports for evaluating and following up on the agent's career development.
    Type: Grant
    Filed: January 5, 2017
    Date of Patent: June 18, 2019
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10289738
    Abstract: A method of identifying potential clients from aggregate sources for an insurance company is disclosed. The disclosed method includes an external database, a profile analyzer, and a profile database. A Profile Analyzer is configured to retrieve a set of search results from an external database and may use predictive analytics to extract information from the data retrieved. Further analysis of this data is filtered and may be used to predict trends and consumer behavior patterns. Profile analyzer generates potential client profiles. The client profiles are stored in a profile database operatively coupled with the profile analyzer. Clients profile includes metadata associated with weighted coefficient used for estimating a suitable list of potential clients.
    Type: Grant
    Filed: December 19, 2014
    Date of Patent: May 14, 2019
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10275802
    Abstract: The present disclosure provides a system and method for forecasting client needs using interactive communication. A Messaging server may retrieve client profiles stored in a client database. Messaging server formulates questions to be included in interactive questionnaires or message(s). The messaging server sends the formulated interactive questionnaires to a client computing device. The client computing device sends the responses back to messaging server for updating the client profiles stored in the client database. Forecasting engine employs the updated information in the client profiles to predict client's behavior that may be used for forecasting client needs based on the updated information received from the interactive questionnaire or message(s). Forecasting engine generates financial indicators and needs forecast reports that may be sent to one or more agent computing devices or an automated product matching engine.
    Type: Grant
    Filed: December 19, 2014
    Date of Patent: April 30, 2019
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10242068
    Abstract: Systems and methods for ranking and appraising leads according to their quality are disclosed. The disclosed method operates within a systems' architecture configured to rank and auction leads. One or more client computing devices allow an agent to request for the ranking and appraisal of a set of leads. Following the request, a ranking module implements one or more software modules for assessing the quality of each lead and ranks the set of leads according to a quality criterion. Next, a price modeling module defines a floor price for the set of leads. The solutions derived from the software modules are stored in an internal database where they are available to other software modules operating within the system architecture for ranking and auction leads. In some embodiments, the ranking results are used for tracking results and developing insight about the value of leads and the effectiveness of the ranking method.
    Type: Grant
    Filed: December 19, 2014
    Date of Patent: March 26, 2019
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10096068
    Abstract: Disclosed here is a triaging system, including a value engine, an analytical engine, a scoring engine, and databases storing internal, external, and retention value data. A value engine may be configured to receive information and determine a value associated with a policy; an analytical engine may be configured to receive information related to one or more factors associated with a policyholder, as well as actuarial relationships between the one or more factors; and a scoring engine may be configured to receive information associated with a policyholder from one or more value engines and analytical engines, and may output a scalar score associated with the retention value of the policyholder. The system may determine the value of retention associated with the policyholder and use this value to build and store a client score, where the client score may be a scalar representation of the value of retaining business with the policyholder.
    Type: Grant
    Filed: December 19, 2014
    Date of Patent: October 9, 2018
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10026129
    Abstract: A method for matching insurance products to orphan policyholders may enable an insurance company to automatically identify sales value and propensity to sales of a list of orphan policyholders, among other characteristics, by using collaborative filtering techniques and learning algorithms. The method may further enable automated marketing and sales and may reduce internal costs which may be further transferred to customers as a discount and provide a competitive edge within the insurance industry.
    Type: Grant
    Filed: December 19, 2014
    Date of Patent: July 17, 2018
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 10002334
    Abstract: A system and a method for identifying, ranking, and matching agents are disclosed herein. The system may include an analytical engine which may collect information from external and internal databases. The analytical engine may use the information collected from these databases, in addition to a success criteria, for determining one or more success factors or key attributes of successful agents. An algorithm within the analytical engine may compute probabilities, trends and variability analysis for determining the impact of the defined key attributes in the successful career developments for prospective or active agents. The analytical engine may identify prospective agents and match them to suitable general agents. A list of agents' leads, ranking reports, and ongoing assessments may be communicated or supplied to general agents through the use of agent computing devices operatively coupled with the analytical engine.
    Type: Grant
    Filed: December 19, 2014
    Date of Patent: June 19, 2018
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 9911131
    Abstract: A method and system for obtaining leads based on data derived from a variety of sources is disclosed. The method is executed by a system that includes a data processing module within a leads management system, among others system components. The data processing module scans one or more external data sources; collects lead data from those sources; analyzes the data collected; identifies attributes of interest about one or more potential quality leads; identifies one or more high quality leads; creates a profile for those high quality leads; stores those profiles in an internal database; and generates a list of one or more high quality leads.
    Type: Grant
    Filed: December 19, 2014
    Date of Patent: March 6, 2018
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker
  • Patent number: 9892462
    Abstract: Systems and methods for automating best practices involved in the underwriting process are disclosed. A computer system performs a risk classification of a potential customer based on a set of factors, company's underwriting standards, and best practices gathered from top performing underwriters. The computer system is able to improve the quality of its output over time by learning from previous outcomes, updating underwriting standards, and updating best underwriting practices.
    Type: Grant
    Filed: December 19, 2014
    Date of Patent: February 13, 2018
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Gareth Ross, Tricia Walker