Patents by Inventor Trisha Mahajan

Trisha Mahajan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11520995
    Abstract: A system described herein may provide for the adaptation and/or expansion of a natural language processing (“NLP”) platform, that supports only a limited quantity of intents, such that the described system may support an unlimited (or nearly unlimited) quantity of intents. For example, a hierarchical structure of agents may be used, where each agent includes multiple intents. A top-level (e.g., master) agent may handle initial user interactions, and may indicate a next-level agent to handle subsequent interactions.
    Type: Grant
    Filed: October 12, 2020
    Date of Patent: December 6, 2022
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Trisha Mahajan, Stephen Soltys, Neil Thomas Razzano, Sankar Shanmugam
  • Patent number: 11030412
    Abstract: A system is disclosed for chatbot conversation construction, and includes user interface, coupled to a conversation construction and management platform, configured to provide entry of intents, associated responses and search terms, and to construct and store conversation controllers, each based at least in part on one or more of the intents, and build conversation flows, each based at least in part on one or more of the conversation controllers. An artificial intelligence (AI) connector platform couples to the conversation construction and management platform, and is configured to receive natural language (NL) search data from a chatbot channel, format the NL search data into an input protocol of a selectable NL processing engine and receive a response from the NLP engine and, based at least in part on one or more of the conversation flows, convert the NLP engine response to a personalized response, and send the personalized response to the chatbot channel.
    Type: Grant
    Filed: April 10, 2018
    Date of Patent: June 8, 2021
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Sankar Shanmugam, Sreeharsha Lanka, Pradeep Bharthur Shanthraj, Neil Thomas Razzano, Shankar Venkatesan, Trisha Mahajan, Stephen John Soltys, Moorthy Sengottaiyan, Saivivek Thiyagarajan, Ahmed Pasha Mohammed, Sandeep Kumar
  • Publication number: 20210073478
    Abstract: A system described herein may provide for the adaptation and/or expansion of a natural language processing (“NLP”) platform, that supports only a limited quantity of intents, such that the described system may support an unlimited (or nearly unlimited) quantity of intents. For example, a hierarchical structure of agents may be used, where each agent includes multiple intents. A top-level (e.g., master) agent may handle initial user interactions, and may indicate a next-level agent to handle subsequent interactions.
    Type: Application
    Filed: October 12, 2020
    Publication date: March 11, 2021
    Applicant: Verizon Patent and Licensing Inc.
    Inventors: Trisha Mahajan, Stephen Soltys, Neil Thomas Razzano, Sankar Shanmugam
  • Patent number: 10839167
    Abstract: A system described herein may provide for the adaptation and/or expansion of a natural language processing (“NLP”) platform, that supports only a limited quantity of intents, such that the described system may support an unlimited (or nearly unlimited) quantity of intents. For example, a hierarchical structure of agents may be used, where each agent includes multiple intents. A top-level (e.g., master) agent may handle initial user interactions, and may indicate a next-level agent to handle subsequent interactions.
    Type: Grant
    Filed: December 4, 2018
    Date of Patent: November 17, 2020
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Trisha Mahajan, Stephen Soltys, Neil Thomas Razzano, Sankar Shanmugam
  • Publication number: 20200175118
    Abstract: A system described herein may provide for the adaptation and/or expansion of a natural language processing (“NLP”) platform, that supports only a limited quantity of intents, such that the described system may support an unlimited (or nearly unlimited) quantity of intents. For example, a hierarchical structure of agents may be used, where each agent includes multiple intents. A top-level (e.g., master) agent may handle initial user interactions, and may indicate a next-level agent to handle subsequent interactions.
    Type: Application
    Filed: December 4, 2018
    Publication date: June 4, 2020
    Inventors: Trisha Mahajan, Stephen Soltys, Neil Thomas Razzano, Sankar Shanmugam
  • Publication number: 20190311036
    Abstract: A system is disclosed for chatbot conversation construction, and includes user interface, coupled to a conversation construction and management platform, configured to provide entry of intents, associated responses and search terms, and to construct and store conversation controllers, each based at least in part on one or more of the intents, and build conversation flows, each based at least in part on one or more of the conversation controllers. An artificial intelligence (AI) connector platform couples to the conversation construction and management platform, and is configured to receive natural language (NL) search data from a chatbot channel, format the NL search data into an input protocol of a selectable NL processing engine and receive a response from the NLP engine and, based at least in part on one or more of the conversation flows, convert the NLP engine response to a personalized response, and send the personalized response to the chatbot channel.
    Type: Application
    Filed: April 10, 2018
    Publication date: October 10, 2019
    Applicant: Verizon Patent and Licensing Inc.
    Inventors: Sankar Shanmugam, Sreeharsha Lanka, Pradeep Bharthur Shanthraj, Neil Thomas Razzano, Shankar Venkatesan, Trisha Mahajan, Stephen John Soltys, Moorthy Sengottaiyan, Saivivek Thiyagarajan, Ahmed Pasha Mohammed, Sandeep Kumar
  • Patent number: 10104504
    Abstract: A system and method for determining a specific user location and path to an exit during an emergency condition. In response to an emergency alarm activated for a structure, a notification system may receive the alarm signal. The notification system may send a notification of the alert to a user mobile device when the user has subscribed to receive alerts regarding the structure. The notification may determine that the subscribed mobile device is located in the vicinity of the structure and activate an alarm on the device.
    Type: Grant
    Filed: August 29, 2017
    Date of Patent: October 16, 2018
    Inventors: Vinay Mahajan, Christian Navarro, Trisha Mahajan
  • Publication number: 20180048998
    Abstract: A system and method for determining a specific user location and path to an exit during an emergency condition. In response to an emergency alarm activated for a structure, a notification system may receive the alarm signal. The notification system may send a notification of the alert to a user mobile device when the user has subscribed to receive alerts regarding the structure. The notification may determine that the subscribed mobile device is located in the vicinity of the structure and activate an alarm on the device.
    Type: Application
    Filed: August 29, 2017
    Publication date: February 15, 2018
    Inventors: Vinay Mahajan, Christian Navarro, Trisha Mahajan
  • Patent number: 9781563
    Abstract: A system and method for determining a specific user location and path to an exit during an emergency condition. In response to an emergency alarm activated for a structure, a notification system may receive the alarm signal. The notification system may send a notification of the alert to a user mobile device when the user has subscribed to receive alerts regarding the structure. The notification may determine that the subscribed mobile device is located in the vicinity of the structure and activate an alarm on the device. A distressed user's mobile device may also be configured to transmit a supersonic audio SOS signal to a responder's mobile device. The two devices may establish supersonic communications between the responder and the distressed user devices to provide instructions or guidance to locate the distressed user device.
    Type: Grant
    Filed: December 21, 2015
    Date of Patent: October 3, 2017
    Inventors: Vinay Mahajan, Christian Navarro, Trisha Mahajan
  • Publication number: 20160183055
    Abstract: A system and method for determining a specific user location and path to an exit during an emergency condition. In response to an emergency alarm activated for a structure, a notification system may receive the alarm signal. The notification system may send a notification of the alert to a user mobile device when the user has subscribed to receive alerts regarding the structure. The notification may determine that the subscribed mobile device is located in the vicinity of the structure and activate an alarm on the device. A distressed user's mobile device may also be configured to transmit a supersonic audio SOS signal to a responder's mobile device. The two devices may establish supersonic communications between the responder and the distressed user devices to provide instructions or guidance to locate the distressed user device.
    Type: Application
    Filed: December 21, 2015
    Publication date: June 23, 2016
    Inventors: Vinay Mahajan, Christian Navarro, Trisha Mahajan