Patents by Inventor Troy Gerstenberger

Troy Gerstenberger has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11210675
    Abstract: A method includes initiating a session of a mobile returns interface on a mobile device, and the mobile device communicates with a server. The method further includes receiving receipt information through the mobile returns interface and sending a receipt information validation request to the server. The method further includes receiving, from the server, a first validation that the receipt information is stored on the one or more servers. The method further includes receiving item information through the mobile returns interface and sending an item information validation request to the server. The method further includes receiving, from the server, a second validation that the item information is stored on the server. The method further includes performing an item transaction associated with the receipt information and the item information in response to receiving the first validation and the second validation.
    Type: Grant
    Filed: March 11, 2019
    Date of Patent: December 28, 2021
    Assignee: Home Depot Product Authority, LLC
    Inventors: Heather Bolling, Kenneth Dunn, Troy Gerstenberger, Brenda L. Peregoy, Billy Putman, Say Tomic
  • Patent number: 10438273
    Abstract: Methods, apparatuses, and implementations of an online item searching platform having a store-to-store interface are disclosed. At least some versions of the disclosed systems enable a user to perform purchase and pickup transactions for items across multiple remote stores. The disclosed systems may enable a user to separately navigate hierarchical menus, perform text searches, and navigate favorites bars to find and select items for purchase.
    Type: Grant
    Filed: May 29, 2015
    Date of Patent: October 8, 2019
    Assignee: Home Depot Product Authority, LLC
    Inventors: Karen Burns, Troy Gerstenberger, Brenda L. Peregoy, Jessica R. Saak, Jesse Thompson
  • Publication number: 20190205883
    Abstract: A method includes initiating a session of a mobile returns interface on a mobile device, and the mobile device communicates with a server. The method further includes receiving receipt information through the mobile returns interface and sending a receipt information validation request to the server. The method further includes receiving, from the server, a first validation that the receipt information is stored on the one or more servers. The method further includes receiving item information through the mobile returns interface and sending an item information validation request to the server. The method further includes receiving, from the server, a second validation that the item information is stored on the server. The method further includes performing an item transaction associated with the receipt information and the item information in response to receiving the first validation and the second validation.
    Type: Application
    Filed: March 11, 2019
    Publication date: July 4, 2019
    Inventors: Heather Bolling, Kenneth Dunn, Troy Gerstenberger, Brenda L. Peregoy, Billy Putman, Say Tomic
  • Patent number: 10229413
    Abstract: Methods and apparatuses for performing mobile returns are disclosed. At least some versions of the disclosed systems enable a return transaction to be performed using a mobile device connected to a network of one or more servers. The disclosed mobile returns systems may increase return transaction efficiency and relieve congestion at conventional customer service registers. The mobile device may be configured to operate in a trained returns mode or an expedited returns mode.
    Type: Grant
    Filed: May 29, 2015
    Date of Patent: March 12, 2019
    Assignee: Home Depot Product Authority, LLC
    Inventors: Heather Bolling, Kenneth Dunn, Troy Gerstenberger, Brenda L. Peregoy, Billy Putman, Say Tomic
  • Publication number: 20160350757
    Abstract: Methods and apparatuses for performing mobile returns are disclosed. At least some versions of the disclosed systems enable a return transaction to be performed using a mobile device connected to a network of one or more servers. The disclosed mobile returns systems may increase return transaction efficiency and relieve congestion at conventional customer service registers. The mobile device may be configured to operate in a trained returns mode or an expedited returns mode.
    Type: Application
    Filed: May 29, 2015
    Publication date: December 1, 2016
    Inventors: Heather Bolling, Kenneth Dunn, Troy Gerstenberger, Brenda L. Peregoy, Billy Putman, Say Tomic
  • Publication number: 20160350836
    Abstract: Methods, apparatuses, and implementations of an online item searching platform having a store-to-store interface are disclosed. At least some versions of the disclosed systems enable a user to perform purchase and pickup transactions for items across multiple remote stores. The disclosed systems may enable a user to separately navigate hierarchical menus, perform text searches, and navigate favorites bars to find and select items for purchase.
    Type: Application
    Filed: May 29, 2015
    Publication date: December 1, 2016
    Inventors: Karen Burns, Troy Gerstenberger, Brenda L. Peregoy, Jessica R. Saak, Jesse Thompson