Patents by Inventor Tsutomu Moriya

Tsutomu Moriya has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8676625
    Abstract: A reception management system for handling transactions includes a plurality of ACMs (Automated Contract/Consulting Terminals) for receiving procedure requests for predetermined transactions from customers, a plurality of ROTs (Remote Operation Terminals) to be employed by an operator for handling the procedure requests, a server for storing information for managing the operators for each transaction skill, and information about queues formed for each transaction skill upon a procedure request accepted from an ACM, and a queue monitoring terminal for monitoring the queues by receiving information from the SACD server.
    Type: Grant
    Filed: September 11, 2012
    Date of Patent: March 18, 2014
    Assignee: International Business Machines Corporation
    Inventors: Akira Nishikawa, Masato Yokote, Tsutomu Moriya
  • Publication number: 20130003959
    Abstract: A reception management system for handling transactions includes a plurality of ACMs (Automated Contract/Consulting Terminals) for receiving procedure requests for predetermined transactions from customers, a plurality of ROTs (Remote Operation Terminals) to be employed by an operator for handling the procedure requests, a server for storing information for managing the operators for each transaction skill, and information about queues formed for each transaction skill upon a procedure request accepted from an ACM, and a queue monitoring terminal for monitoring the queues by receiving information from the SACD server.
    Type: Application
    Filed: September 11, 2012
    Publication date: January 3, 2013
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Akira Nishikawa, Masato Yokote, Tsutomu Moriya
  • Publication number: 20120183132
    Abstract: A reception management system for handling transactions includes a plurality of ACMs (Automated Contract/Consulting Terminals) for receiving procedure requests for predetermined transactions from customers, a plurality of ROTs (Remote Operation Terminals) to be employed by an operator for handling the procedure requests, a server for storing information for managing the operators for each transaction skill, and information about queues formed for each transaction skill upon a procedure request accepted from an ACM, and a queue monitoring terminal for monitoring the queues by receiving information from the SACD server.
    Type: Application
    Filed: March 23, 2012
    Publication date: July 19, 2012
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Akira Nishikawa, Masato Yokote, Tsutomu Moriya
  • Patent number: 8209210
    Abstract: A reception management system for handling transactions includes a plurality of ACMs (Automated Contract/Consulting Terminals) for receiving procedure requests for predetermined transactions from customers, a plurality of ROTs (Remote Operation Terminals) to be employed by an operator for handling the procedure requests, a server for storing information for managing the operators for each transaction skill, and information about queues formed for each transaction skill upon a procedure request accepted from an ACM, and a queue monitoring terminal for monitoring the queues by receiving information from the SACD server.
    Type: Grant
    Filed: February 6, 2008
    Date of Patent: June 26, 2012
    Assignee: International Business Machines Corporation
    Inventors: Akira Nishikawa, Masato Yokote, Tsutomu Moriya
  • Patent number: 7792726
    Abstract: A reception management system for handling transactions includes a plurality of ACMs (Automated Contract/Consulting Terminals) for receiving procedure requests for predetermined transactions from customers, a plurality of ROTs (Remote Operation Terminals) to be employed by an operator for handling the procedure requests, a server for storing information for managing the operators for each transaction skill, and information about queues formed for each transaction skill upon a procedure request accepted from an ACM, and a queue monitoring terminal for monitoring the queues by receiving information from the SACD server.
    Type: Grant
    Filed: December 31, 2007
    Date of Patent: September 7, 2010
    Assignee: International Business Machines Corporation
    Inventors: Akira Nishikawa, Masato Yokote, Tsutomu Moriya
  • Publication number: 20080300956
    Abstract: A reception management system for handling transactions includes a plurality of ACMs (Automated Contract/Consulting Terminals) for receiving procedure requests for predetermined transactions from customers, a plurality of ROTs (Remote Operation Terminals) to be employed by an operator for handling the procedure requests, a server for storing information for managing the operators for each transaction skill, and information about queues formed for each transaction skill upon a procedure request accepted from an ACM, and a queue monitoring terminal for monitoring the queues by receiving information from the SACD server.
    Type: Application
    Filed: February 6, 2008
    Publication date: December 4, 2008
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Akira Nishikawa, Masato Yokote, Tsutomu Moriya
  • Publication number: 20080255867
    Abstract: A reception management system for handling transactions includes a plurality of ACMs (Automated Contract/Consulting Terminals) for receiving procedure requests for predetermined transactions from customers, a plurality of ROTs (Remote Operation Terminals) to be employed by an operator for handling the procedure requests, a server for storing information for managing the operators for each transaction skill, and information about queues formed for each transaction skill upon a procedure request accepted from an ACM, and a queue monitoring terminal for monitoring the queues by receiving information from the SACD server.
    Type: Application
    Filed: February 6, 2008
    Publication date: October 16, 2008
    Applicant: International Business Machines Corporation
    Inventors: Akira Nishikawa, Masato Yokote, Tsutomu Moriya
  • Publication number: 20080133262
    Abstract: A reception management system for handling transactions includes a plurality of ACMs (Automated Contract/Consulting Terminals) for receiving procedure requests for predetermined transactions from customers, a plurality of ROTs (Remote Operation Terminals) to be employed by an operator for handling the procedure requests, a server for storing information for managing the operators for each transaction skill, and information about queues formed for each transaction skill upon a procedure request accepted from an ACM, and a queue monitoring terminal for monitoring the queues by receiving information from the SACD server.
    Type: Application
    Filed: February 6, 2008
    Publication date: June 5, 2008
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Akira Nishikawa, Masato Yokote, Tsutomu Moriya
  • Patent number: 7373309
    Abstract: A reception management system for handling transactions includes a plurality of ACMs (Automated Contract/Consulting Terminals) for receiving procedure requests for predetermined transactions from customers, a plurality of ROTs (Remote Operation Terminals) to be employed by an operator for handling the procedure requests, a server for storing information for managing the operators for each transaction skill, and information about queues formed for each transaction skill upon a procedure request accepted from an ACM, and a queue monitoring terminal for monitoring the queues by receiving information from the SACD server.
    Type: Grant
    Filed: March 26, 2002
    Date of Patent: May 13, 2008
    Assignee: International Business Machines Corporation
    Inventors: Akira Nishikawa, Masato Yokote, Tsutomu Moriya
  • Publication number: 20080097902
    Abstract: A reception management system for handling transactions includes a plurality of ACMs (Automated Contract/Consulting Terminals) for receiving procedure requests for predetermined transactions from customers, a plurality of ROTs (Remote Operation Terminals) to be employed by an operator for handling the procedure requests, a server for storing information for managing the operators for each transaction skill, and information about queues formed for each transaction skill upon a procedure request accepted from an ACM, and a queue monitoring terminal for monitoring the queues by receiving information from the SACD server.
    Type: Application
    Filed: December 31, 2007
    Publication date: April 24, 2008
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Akira Nishikawa, Masato Yokote, Tsutomu Moriya
  • Publication number: 20020143592
    Abstract: A reception management system for handling transactions includes a plurality of ACMs (Automated Contract/Consulting Terminals) for receiving procedure requests for predetermined transactions from customers, a plurality of ROTs (Remote Operation Terminals) to be employed by an operator for handling the procedure requests, a server for storing information for managing the operators for each transaction skill, and information about queues formed for each transaction skill upon a procedure request accepted from an ACM, and a queue monitoring terminal for monitoring the queues by receiving information from the SACD server.
    Type: Application
    Filed: March 26, 2002
    Publication date: October 3, 2002
    Applicant: International Business Machines Corporation
    Inventors: Akira Nishikawa, Masato Yokote, Tsutomu Moriya
  • Patent number: 5915761
    Abstract: The disclosed polymer LP insulator having an FRP rod, an insulation overcoat member made of rubber, which is arranged on an outer surface of the FRP rod, and securing metal members clamped at both end portions of the FRP rod, wherein an end portion of the insulation overcoat member is inserted into an end portion of the securing metal member, includes an elastic member arranged in a space defined by the FRP rod, an inner surface of the securing metal member, and an end surface of the insulation overcoat member, wherein a pressure for clamping and fixing is only applied to a connection portion between the securing member and the FRP rod.
    Type: Grant
    Filed: February 20, 1997
    Date of Patent: June 29, 1999
    Assignee: NGK Insulators, Ltd.
    Inventors: Tsutomu Moriya, Takeshi Shogo, Shuji Fujii
  • Patent number: 5011717
    Abstract: A hollow porcelain insulator including an elastic insulating layer having a tensile strength of at least 150 kg/cm.sup.2 and a thickness of at least 2 mm for improving an explosion preventing property.
    Type: Grant
    Filed: July 5, 1989
    Date of Patent: April 30, 1991
    Assignee: NGK Insulators, Ltd.
    Inventors: Tsutomu Moriya, Yasunori Matsuura, Takao Nakamura
  • Patent number: 4803311
    Abstract: A suspension insulator having a porcelain insulating member with a head portion and a shed, a metal cap cemented to the top of the head portion, and a metal pin cemented to the lower end of the head portion at a pin hole formed in the head portion. The pin hole has a closed top and a downward opening, and its inside surface includes a cylindrical surface portion around the opening, a curved top surface and a round corner surface forming a smooth boundary between the cylindrical surface portion and the curved top surface. The cemented part of the inside surface of the hole has sands rigidly deposited thereon over a range from its lower end to a level within .+-.3 mm of the junction between the cylindrical surface portion and the round corner surface. The cylindrical surface portion has a radius equal to D and the round corner surface has a radius of curvature equal to Y, such that a ratio of Y/D is in the range of 0.3-0.45.
    Type: Grant
    Filed: January 25, 1988
    Date of Patent: February 7, 1989
    Assignee: NGK Insulators, Ltd.
    Inventors: Tsutomu Moriya, Hiroshi Nozaki
  • Patent number: 4782198
    Abstract: A suspension insulator includes a compressive strain of more than 60.times.10.sup.-6 in the ceramic insulator body at least in the circumferential direction in the vicinity of the shed root of the ceramic head portion of the suspension insulator, whereby a suspension insulator causes no accidents such as separation of cap and pin of suspension insulator, line drop of power transmission lines and the like, even when shot by a rifle.
    Type: Grant
    Filed: February 25, 1987
    Date of Patent: November 1, 1988
    Assignee: NGK Insulators, Ltd.
    Inventors: Tsutomu Moriya, Hiroyuki Shinokubo