Patents by Inventor Tuan Long Pham

Tuan Long Pham has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20120042002
    Abstract: A system and method for context driven centralized help is provided. A daemon application initiated on a workstation or mobile device is configured to intercept a help request received in connection with an active application when a pre-defined triggering event is invoked. The daemon application captures context corresponding to the current page or function in use with the active application and generates a corresponding information dataset pertaining to the captured context. The information dataset is transmitted to a remote site, configured to query a content database, to determine if help-related content has been previously associated with the captured context, wherein a positive determination of the existence of such an association results in the help-related content being retrieved and displayed on the workstation or mobile device.
    Type: Application
    Filed: June 3, 2009
    Publication date: February 16, 2012
    Inventors: Tony Paul Smith, Julian Hartley Cork, Tuan Long Pham, Milind Kulkarni, Sergejs Olhoviks, Vince Sethi, Anthony Brian Knife, Tarik Cherkaoui, Richard Alexander Hill