Patents by Inventor Urmila Shetty

Urmila Shetty has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for prioritization of text requests in a queue based on contextual and temporal vector analysis
    Patent number: 11570176
    Abstract: A system for prioritizing a plurality of requests received from a plurality of clients is disclosed. The system receives the plurality of requests. For each request from the plurality of requests, the system extracts features of the request, where the extracted features provide information regarding a priority in performing the request. The extracted features correspond to a numerical representation of the request, such that if a priority level associated with the request is high the numerical representation comprises higher numerical values compared to another request that is associated with a low priority level. The system determines a prioritization in performing the plurality of requests by ranking a plurality of extracted features representing the plurality of requests based on ranking numerical values associated with the plurality of extracted features.
    Type: Grant
    Filed: January 28, 2021
    Date of Patent: January 31, 2023
    Assignee: Bank of America Corporation
    Inventors: Sreekanth Raghuveer Maringanti, Madhusudhanan Krishnamoorthy, Urmila Shetty, Surjeet Singh
  • SYSTEM AND METHOD FOR PRIORITIZATION OF TEXT REQUESTS IN A QUEUE BASED ON CONTEXTUAL AND TEMPORAL VECTOR ANALYSIS
    Publication number: 20220239651
    Abstract: A system for prioritizing a plurality of requests received from a plurality of clients is disclosed. The system receives the plurality of requests. For each request from the plurality of requests, the system extracts features of the request, where the extracted features provide information regarding a priority in performing the request. The extracted features correspond to a numerical representation of the request, such that if a priority level associated with the request is high the numerical representation comprises higher numerical values compared to another request that is associated with a low priority level. The system determines a prioritization in performing the plurality of requests by ranking a plurality of extracted features representing the plurality of requests based on ranking numerical values associated with the plurality of extracted features.
    Type: Application
    Filed: January 28, 2021
    Publication date: July 28, 2022
    Inventors: Sreekanth Raghuveer Maringanti, Madhusudhanan Krishnamoorthy, Urmila Shetty, Surjeet Singh