Patents by Inventor Vasudeva Rao Akula

Vasudeva Rao Akula has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and Method for the Automatic Selection of Interfaces
    Publication number: 20130251117
    Abstract: The automatic selection of interfaces can result in the optimization of interaction between entities. Such selection of interfaces can be applied specifically in the context of interactive voice response systems, and can allow the interface presented to a caller to be optimized based on factors including the caller's usage of the system.
    Type: Application
    Filed: March 14, 2013
    Publication date: September 26, 2013
    Inventors: Vasudeva Rao Akula, Sunil Issar
  • SYSTEM AND METHOD FOR THE AUTOMATIC SELECTION OF INTERFACES
    Publication number: 20130094646
    Abstract: The automatic selection of interfaces can result in the optimization of interaction between entities. Such selection of interfaces can be applied specifically in the context of interactive voice response systems, and can allow the interface presented to a caller to be optimized based on factors including the caller's usage of the system.
    Type: Application
    Filed: December 8, 2011
    Publication date: April 18, 2013
    Applicant: CONVERGYS CMG UTAH, INC.
    Inventors: Vasudeva Rao Akula, Sunil Issar
  • System and method for the automatic selection of interfaces
    Patent number: 8422658
    Abstract: The automatic selection of interfaces can result in the optimization of interaction between entities. Such selection of interfaces can be applied specifically in the context of interactive voice response systems, and can allow the interface presented to a caller to be optimized based on factors including the caller's usage of the system.
    Type: Grant
    Filed: December 8, 2011
    Date of Patent: April 16, 2013
    Assignee: Convergys Customer Management Delaware LLC
    Inventors: Vasudeva Rao Akula, Sunil Issar
  • System and method for the automatic selection of interfaces
    Patent number: 8139755
    Abstract: The automatic selection of interfaces can result in the optimization of interaction between entities. Such selection of interfaces can be applied specifically in the context of interactive voice response systems, and can allow the interface presented to a caller to be optimized based on factors including the caller's usage of the system.
    Type: Grant
    Filed: March 26, 2008
    Date of Patent: March 20, 2012
    Assignee: Convergys CMG Utah, Inc.
    Inventors: Vasudeva Rao Akula, Sunil Issar
  • SYSTEM AND METHOD FOR THE AUTOMATIC SELECTION OF INTERFACES
    Publication number: 20080240406
    Abstract: The automatic selection of interfaces can result in the optimization of interaction between entities. Such selection of interfaces can be applied specifically in the context of interactive voice response systems, and can allow the interface presented to a caller to be optimized based on factors including the caller's usage of the system.
    Type: Application
    Filed: March 26, 2008
    Publication date: October 2, 2008
    Applicant: Convergys CMG Utah, Inc.
    Inventors: Vasudeva Rao Akula, Sunil Issar