Patents by Inventor Venkat Narasimhalu

Venkat Narasimhalu has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Techniques for dynamically configuring service availability
    Patent number: 11777815
    Abstract: A cloud-based platform may receive an indication of one or more event associated with a service provider and modify a configuration associated with providing a schedule of respective service appointments offered by the service provider based on the indication of the one or more events. The cloud-based platform may then receive a request for a new service appointment after modifying the configuration and in response to receiving the request for the new service appointment, determine a number of scheduled appointments associated with a first time window, determine whether the number of scheduled appointments is less than a maximum number of appointments associated with the first time window, and automatically schedule the new service appointment during the first time window in response to determining that the number of scheduled appointments is less than the maximum number of appointments associated with the first window.
    Type: Grant
    Filed: March 2, 2022
    Date of Patent: October 3, 2023
    Assignee: ServiceNow, Inc.
    Inventors: Padmaprabodh Ambale Srinivasamurthy, Bina Sunil Patel, Hardik Hasmukhbhai Tank, Chao Zhang, Nikhil Pragna Kurama, Amithkumar Manoharan Chithambaram, Milind Hemant Gokhale, Venkat Narasimhalu, Shurui Li, Karthik Keshavamurthy
  • TECHNIQUES FOR DYNAMICALLY CONFIGURING SERVICE AVAILABILITY
    Publication number: 20230283531
    Abstract: A cloud-based platform may receive an indication of one or more event associated with a service provider and modify a configuration associated with providing a schedule of respective service appointments offered by the service provider based on the indication of the one or more events. The cloud-based platform may then receive a request for a new service appointment after modifying the configuration and in response to receiving the request for the new service appointment, determine a number of scheduled appointments associated with a first time window, determine whether the number of scheduled appointments is less than a maximum number of appointments associated with the first time window, and automatically schedule the new service appointment during the first time window in response to determining that the number of scheduled appointments is less than the maximum number of appointments associated with the first window.
    Type: Application
    Filed: March 2, 2022
    Publication date: September 7, 2023
    Inventors: Padmaprabodh Ambale Srinivasamurthy, Bina Sunil Patel, Hardik Hasmukhbhai Tank, Chao Zhang, Nikhil Pragna Kurama, Amithkumar Manoharan Chithambaram, Milind Hemant Gokhale, Venkat Narasimhalu, Shurui Li, Karthik Keshavamurthy