Abstract: A method for agent interaction analysis using artificial intelligence according to an embodiment includes receiving a transcript for a real-time agent interaction between a contact center agent and client, processing the interaction using at least one artificial intelligence model to determine a call adherence score, an agent positivity score, a client sentiment, an agent sentiment, and a plurality of agent skill levels associated with respective agent skills, determining a combined agent performance score based on the call adherence score and the agent positivity score, transmitting the combined agent performance score to an agent device for display on a gamification dashboard, retrieving agent-specific content of the contact center agent in response to determining that the agent sentiment is negative, and transmitting the agent-specific content to the agent device for display in conjunction with the real-time agent interaction to improve the agent sentiment.

Abstract: A printed fuse fabrication is provided. The printed fuse includes a low thermal conductivity ceramic substrate and a fusible element printed on the substrate. The fusible element printed on the substrate includes a series of portions of reduced printed thickness, defining weak spots for fusible operation of the fusible element, respectively separated by portions of increased printed thickness.

Abstract: Techniques are provided for implementing an in-memory columnar data store that is configured to either grow or shrink in response to performance prediction data generated from database workload information. A system maintains allocations of volatile memory from a given memory area for a plurality of memory-consuming components in a database system. The system receives for each memory-consuming component, performance prediction data that contains performance predictions for a plurality of memory allocation sizes for the memory-consuming components. The system determines a target memory allocation for an in-memory columnar data store based on the performance predictions. The system determines an incrementally adjusted amount of memory for the in-memory columnar data store and causes the incrementally adjusted amount to be allocated to the in-memory columnar data store.

Abstract: The switch contacts of a MEMS relay for a circuit interrupter are coated with a thin layer of liquid metal, and the MEMS relay is disposed in a sealed enclosure containing a gas medium. The gas medium provides an environmentally desirable alternative to sulfur hexafluoride (SF6), prevents oxidation of the liquid metal coating the relay switch contacts, and has sufficient dielectric strength in order to prevent current flow after separation of the switch contacts.

Abstract: A power fuse for protecting an electrical load subject to transient load current cycling events in a direct current electrical power system is provided. The power fuse includes at least one fuse element assembly that includes one or more substrates, one or more sets of weak spots, and a conductor. The weak spots are formed on the substrates, and the substrates are longitudinally spaced apart from one another along the conductor. The conductor is separately provided from the substrate and the weak spots. The conductor includes one or more strips of metal having no stamped weak spot openings therein and therefore avoiding thermal-mechanical fatigue strain in the conductor when subjected to the transient load current cycling events. The conductor includes connector sections that are attached to respective ones of the sets of weak spots, and extending sections coupling the connector sections.

Abstract: A printed fuse fabrication is provided. The printed fuse includes a low thermal conductivity ceramic substrate and a fusible element printed on the substrate. The fusible element printed on the substrate includes a series of portions of reduced printed thickness, defining weak spots for fusible operation of the fusible element, respectively separated by portions of increased printed thickness.

Abstract: A power fuse for protecting an electrical load subject to transient load current cycling events in a direct current electrical power system is provided. The power fuse includes at least one fuse element assembly that includes an elongated planar substrate, a plurality of fusible weak spots, and a conductor. The weak spots are formed on the substrate and are longitudinally spaced from one another on the substrate. The conductor is separately provided from the substrate and the weak spots. The conductor includes a solid elongated strip of metal having no stamped weak spot openings therein and therefore avoiding thermal-mechanical fatigue strain in the conductor when subjected to the transient load current cycling events. The solid elongated strip of metal includes coplanar connector sections that are mounted to respective ones of the weak spots and obliquely extending sections bent out of plane of the connector sections to extend above the substrate.

Abstract: The switch contacts of a MEMS relay for a circuit interrupter are coated with a thin layer of liquid metal, and the MEMS relay is disposed in a sealed enclosure containing a gas medium. The gas medium provides an environmentally desirable alternative to sulfur hexafluoride (SF6), prevents oxidation of the liquid metal coating the relay switch contacts, and has sufficient dielectric strength in order to prevent current flow after separation of the switch contacts.

Abstract: A robotics process automation (RPA) automatic enhancement system captures a video demonstration of task performance and converts the activity into nodes by a task specification encoder and a task interpreter and then process the nodes by a reformer transformer to automatically generate an enhanced RPA script. Once created, the RPA automatic enhancement system use a rules-based validation process to perform a quality review on the generated RPA script. The RPA automatic enhancement system may include a hierarchical reinforcement learner configured to use a recurrent neural network (e.g., a long short-term memory (LSTM) tensor flow network) along with one or more deep learning application programming interfaces within an interpreted language framework (e.g., Java).

Abstract: A power fuse for protecting an electrical load subject to transient load current cycling events in a direct current electrical power system is provided. The power fuse includes at least one fuse element assembly that includes an elongated planar substrate, a plurality of fusible weak spots, and a conductor. The weak spots are formed on the substrate and are longitudinally spaced from one another on the substrate. The conductor is separately provided from the substrate and the weak spots. The conductor includes a solid elongated strip of metal having no stamped weak spot openings therein and therefore avoiding thermal-mechanical fatigue strain in the conductor when subjected to the transient load current cycling events. The solid elongated strip of metal includes coplanar connector sections that are mounted to respective ones of the weak spots and obliquely extending sections bent out of plane of the connector sections to extend above the substrate.

Abstract: A method, an electronic device, a computer readable medium is disclosed. The method includes modifying a header of an object to include a list of applications or files. The method also includes responsive to an application attempting to access the object, interrupting access to the object. The method further includes determining whether the application that is attempting to access the object is approved based on identifying at least one application or file included in the list of the modified header that corresponds to the application. The method also includes preventing the application from accessing the object when it is determined that the application is not included in the list of the modified header.

Abstract: Systems and methods are provided for sharing or recreating a state from a mobile device. For example, a mobile application state identifier can include a protocol identifier, a target task component associated with a mobile application executing when the application state identifier is generated and a sub-task component related to a user-interface active in the mobile application when the application state identifier is generated. The application state identifier can also include a user input component reflecting actions taken by a user during execution of the mobile application. A method can include generating, on a first mobile device, an application state identifier and transmitting the application state identifier to a second mobile device, wherein the second mobile device opens a mobile application associated with the target task to a user-interface corresponding to the sub-task component in response to receiving the application state identifier.

Abstract: A method, an electronic device, a computer readable medium is disclosed. The method includes modifying a header of an object to include a list of applications or files. The method also includes responsive to an application attempting to access the object, interrupting access to the object. The method further includes determining whether the application that is attempting to access the object is approved based on identifying at least one application or file included in the list of the modified header that corresponds to the application. The method also includes preventing the application from accessing the object when it is determined that the application is not included in the list of the modified header.

Abstract: The present invention provides polymorphic forms of Vortioxetine of and its pharmaceutically acceptable salts. Specifically the present invention relates to the novel crystalline forms of Vortioxetine or its pharmaceutically acceptable salts. Moreover, the present invention also provides an amorphous form of Vortioxetine hydrobromide and a stable amorphous co-precipitate of Vortioxetine hydrobromide with pharmaceutically acceptable excipients.

Abstract: The present invention relates to an improved process for the preparation of vilazodone Hydrochloride and a process for preparation of novel pure amorphous form of vilazodone hydrochloride.

Abstract: The present invention relates to compounds useful as pharmaceutical intermediates, to processes for preparing the intermediates, to intermediates used in the processes, and to the use of the intermediates in the preparation of pharmaceuticals. In particular, the present invention concerns enantiomerically pure optionally substituted 2-(1-hydroxy-alkyl)-chromen-4-one derivatives represented by formula (IA) and (IB), processes for preparing the alcohol derivatives and their use in preparing pharmaceuticals.

Abstract: The present invention relates to compounds useful as pharmaceutical intermediates, to processes for preparing the intermediates, to intermediates used in the processes, and to the use of the intermediates in the preparation of pharmaceuticals. In particular, the present invention concerns enantiomerically pure optionally substituted 2-(1-hydroxy-alkyl)-chromen-4-one derivatives represented by formula (IA) and (IB), processes for preparing the alcohol derivatives and their use in preparing pharmaceuticals.

Abstract: Systems and methods are provided for sharing or recreating a state from a mobile device. For example, a mobile application state identifier can include a protocol identifier, a target task component associated with a mobile application executing when the application state identifier is generated and a sub-task component related to a user-interface active in the mobile application when the application state identifier is generated. The application state identifier can also include a user input component reflecting actions taken by a user during execution of the mobile application. A method can include generating, on a first mobile device, an application state identifier and transmitting the application state identifier to a second mobile device, wherein the second mobile device opens a mobile application associated with the target task to a user-interface corresponding to the sub-task component in response to receiving the application state identifier.

Abstract: The present invention provides polymorphic forms of Vortioxetine of and its pharmaceutically acceptable salts. Specifically the present invention relates to the novel crystalline forms of Vortioxetine or its pharmaceutically acceptable salts. Moreover, the present invention also provides an amorphous form of Vortioxetine hydrobromide and a stable amorphous co-precipitate of Vortioxetine hydrobromide with pharmaceutically acceptable excipients.

Abstract: A legacy application may be executed as a Web Service by receiving from a client application a request comprising application input data that includes target legacy program identifying information and a template identifier, loading the specified template, translating the input data into a data format compatible with the application, executing the application and translating the output data for transmission to the client application. The template corresponds to the legacy application and comprises metadata describing the application flow and the required input data and output data for the application.