Abstract: A communication system and method for identifying a threatening and/or illegal call includes (1) a telephony network, (2) a first user device in communication with the telephony network, wherein the first user device is assigned to a first user who is an organization member, (3) a second user device in communication with the telephony network, wherein the second user device is assigned to a second user who is not an organization member, (4) a communications server in communication with at least the first user device, (5) a natural language processor (NLP) in communication with the communications server; and (6) a threatening language database in communication with the communications server and/or the NLP. The NLP is configured to monitor language used by the second user during a communication with first user to identify threatening language by comparing the language used by the second user to the threatening language in the threatening language database.